Danny Edmonds
Radcliffe,United Kingdom
Summary
Creative and adaptable professional with a flair for innovative thinking and a strong record of delivering effective solutions in high-pressure environments. Demonstrates excellent communication and collaboration skills, particularly within multidisciplinary teams. Experienced in customer service, conflict resolution, and shift management. Known for remaining calm under pressure, handling complaints with diplomacy, and contributing to a safe and efficient workplace. Flexible and committed, with a willingness to take on overtime and cover shifts when required.
Overview
6
6
years of professional experience
Work history
Sandwich Artist / Shift Runner
Subway
Whitefield, Greater Manchester
2024.06 - 2026.06
- Supervise team members to ensure smooth shift operations and customer satisfaction.
- Implement strategies to manage high workloads and maintain service standards.
- Address and resolve customer complaints with clear and calm communication.
- Maintain cleanliness and food safety standards, eliminating allergens and hazards.
- Engage with customers to identify needs and deliver excellent service.
- Open and close store with full security protocol.
- Take initiative to provide shift cover and work overtime as required.
Cashier / Shop Cleaner
Warrington Koi & Aquatics
Warrington, Cheshire
2022.09 - 2023.02
- Processed cash, cheque, and card transactions accurately.
- Maintained a clean and organised checkout and shop floor area.
- Provided product guidance and answered customer queries.
- Ensured accurate financial handling and customer satisfaction.
Food Server / Waiter
Manchester Catering
Radcliffe, Greater Manchester
2020.05 - 2021.04
- Met service time and quality targets consistently.
- Resolved customer issues promptly and courteously.
- Promoted a safe working environment through adherence to policies and regulations.
- Contributed to team communication and meeting preparation.
- Kept updated on industry standards and service improvements.
Education
Bachelor of Arts - Games Art
University of Bolton
BoltonA-Levels - Games Design
Bury College
Bury /2018 - /2020
GCSEs - English
Philips High School
Whitefield, Borough of Bury /2013 - /2018
GCSEs - Mathematics
Philips High School
Whitefield, Borough of Bury /2013 - /2018
GCSEs - Science
Philips High School
Whitefield, Borough of Bury /2013 - /2018
Skills
- Customer Engagement & Complaint Handling
- Team Collaboration & Shift Supervision
- Food Safety & Hygiene Standards
- Time Management & Organisation
- Cash Handling & Inventory Management
- Conflict Resolution & Problem Solving
- Strategic Thinking & Adaptability
- Heavy Lifting & Physical Stamina
- Patience under pressure
Hobbies & Interests
Traditional and digital art creation, Guitar learning and practice, Regular gym participation, Music exploration and knowledge, Photography
Timeline
Sandwich Artist / Shift Runner
Subway
2024.06 - 2026.06
Cashier / Shop Cleaner
Warrington Koi & Aquatics
2022.09 - 2023.02
Food Server / Waiter
Manchester Catering
2020.05 - 2021.04
A-Levels - Games Design
Bury College
/2018 - /2020
GCSEs - English
Philips High School
/2013 - /2018
GCSEs - Mathematics
Philips High School
/2013 - /2018
GCSEs - Science
Philips High School
/2013 - /2018
Bachelor of Arts - Games Art
University of Bolton