Dannii Rawson
Barnsley,South Yorkshire
Summary
A dedicated student volunteer with a strong foundation in effective communication, customer service, and interpersonal skills. Demonstrates critical thinking and relationship management abilities, supported by emotional intelligence and proficiency in mathematics and literacy. Committed to excellence in time management, aiming to leverage these competencies towards achieving organisational goals and enhancing team performance.
Overview
1
1
Certification
7
7
years of professional experience
Work history
Volunteer
IDAS
Barnsley, South Yorkshire
01.2026 - Current
- Liaised with various professionals to facilitate contact with vulnerable clients.
- Extended compassionate listening ear to clients' stories of trauma, validating their experiences and feelings.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Shadowed and conducted research for various meetings crucial to protecting and safeguarding clients, including child protection core groups, STRAT meetings and multi-agency conferences.
Industrial Cleaner
Sodexo
Barnsley, South Yorkshire
12.2021 - 09.2024
- Utilised appropriate safety gear for protection whilst carrying out cleaning tasks.
- Maintained cleanliness in large industrial facilities by regular sweeping and mopping on a routine basis.
- Worked quickly and efficiently, ensuring cleaning was completed to an appropriate standard within allotted timeframes.
- Followed strict health and safety guidelines to ensure safe working environments.
Retail Assistant
TK Maxx
Barnsley, South Yorkshire
08.2019 - 01.2022
- Maintained clean shop floor, promoting a welcoming environment.
- Delivered excellent customer service by answering queries and providing product information.
- Supported team members for improved operational efficiency.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Education
Bachelor of Science - Criminology and Psychology
Sheffield Hallam University
Sheffield 09/2024 -
Access to Higher Education Diploma (Social Science - Policing and Criminal Justice
Distance Learning Centre
10/2022 - 04/2024
Skills
- Effective communication
- Customer service
- Interpersonal skills
- Critical thinking
- Relationship management
- Emotional intelligence
- Mathematical and literacy proficiency
- Time management
Certification
IDAS Domestic Abuse Essential Training. October 17, 2025.
IDAS Sexual Violence Essential Training. January 19, 2026.
Affiliations
- Reading
- Volunteering
- Travelling
References
References available upon request.
Timeline
Volunteer
IDAS
01.2026 - Current
Industrial Cleaner
Sodexo
12.2021 - 09.2024
Retail Assistant
TK Maxx
08.2019 - 01.2022
Bachelor of Science - Criminology and Psychology
Sheffield Hallam University
09/2024 -
Access to Higher Education Diploma (Social Science - Policing and Criminal Justice
Distance Learning Centre
10/2022 - 04/2024