Danni Farr
Plymouth,Devon
Summary
A dedicated professional with extensive expertise in customer service and retail operations, demonstrating exceptional skills in communication, teamwork, and time management. Proficient in point of sale operation, electronic payment handling, and refund policy expertise, ensuring seamless transactions and customer satisfaction.
Adept at utilising retail software for efficient discount application and security tag removal, while maintaining outstanding patience and focus on customer relationship management. Skilled in product display techniques and brand promotion to enhance visual appeal and market presence. Career goals include advancing within the retail industry to further develop leadership capabilities and drive business success.
Driven and adaptable professional with excellent communication and negotiation skills, and proven ability to build relationships and close deals. Leveraging background in customer service and problem-solving, combined with keen understanding of client needs and market trends. Poised to make significant contributions and achieve outstanding results in many a role.
A Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control.
Overview
2026
2026
years of professional experience
2021
2021
years of post-secondary education
Work history
Sales Consultant- Christmas Support Team(Delivery)
Next
Plymouth, Devon
12.2024 - 01.2025
- Monitored inventory levels to prevent stock shortages and overages.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Maintained inventory control for smooth operations.
- Controlled inventory management systems, preventing stock shortages.
- Packaged customer items carefully, ensuing merchandise safety.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled high volumes of transactions during holiday seasons efficiently.
- Assisted customers with enquiries to enhance their shopping experience.
- Coordinated with team members for smooth shift transitions.
- Managed queue effectively during peak hours for seamless checkout process.
- Processed payments swiftly for improved customer experience.
- Communicated product information to customers, driving informed purchases.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Helped meet business needs by working extra shifts.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
Volunteer
British Heart Foundation
, Devon
10.2023 - 01.2024
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Coordinated with team members for smooth shift transitions.
- Processed payments swiftly for improved customer experience.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Maintained clean and organised workspace to ensure efficient service.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Communicated product information to customers, driving informed purchases.
- Assisted customers with enquiries to enhance their shopping experience.
- Managed queue effectively during peak hours for seamless checkout process.
- Packaged customer items carefully, ensuing merchandise safety.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Workshop Supervisor/Instructor
ROADBLOCK CIC
Leeds, North Yorkshire
06.2024 - 06.2024
- Flexible and responsible - I easily stepped up from support team member to workshop supervisor when needed.
- Workshop Supervisor and Instructor
- Gave instructions, supported and aided visitors as well as enforcing health and safety.
- Efficient and Proficient with Time Management executed with setting up and taking down workshops.
- Received positive feedback from visitors about my friendly ad welcoming attitude
- Coordinated with other departments to streamline operations across the organization.
Market Stall Trader
Self-Employed
- Managed cash transactions with accuracy, ensuring financial integrity.
- Upheld high standards of product quality for consumer trust.
- Collected payments efficiently, promoting smooth transactions.
- Enhanced customer service by answering queries promptly and professionally.
- Handled all aspects of inventory management including ordering, receiving and organising stock.
- Maintained stock levels for continuous product availability.
- Priced merchandise appropriately balancing profitability and competitiveness.
- Promoted goods effectively, increasing product visibility.
Course Representative
University of Plymouth
Plymouth, Devon
09.2024 - 06.2025
- Provided constructive feedback on teaching practices for better classroom experiences.
- Enhanced communication between students and faculty with regular updates and briefings.
- Met regularly with department heads, ensured accurate representation of student body's interests and needs.
- Advocated for classmates' needs to ensure resolution of academic concerns.
- Assisted in the organisation of course events for improved student engagement.
- Addressed concerns raised by fellow students, fostered a supportive learning environment.
- Attended university committee meetings, gained valuable networking experience.
- Collaborated on curriculum development, ensured relevancy and appropriateness of content.
Volunteer
Mean wood farm
Leeds
06.2024 - 06.2024
- Included executing organisational skills when handling vegetables.
- Supporting the on-site artist creating a mural, giving creative feedback.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Work Experience
Hampton Hargate allotments
Peterborough, Cambridgeshire
07.2019 - 07.2019
- I have completed work experience under the manager of the Hampton Hargate allotments.
- I used my time management experience and organisational skills with tending regularly with plants and animals within the allotments as well as gardening, weeding, and tidying.
- On top of this I created and printed promotional flyers and posters for the media to encourage individuals of the public to sign up for the allotments.
Informal Teaching Assistant
Hampton College Academy
Peterborough, Cambridgeshire
07.2019 - 07.2019
- During my A levels I temporarily helped in my Art Teacher’s classes as a teaching assistant.
- I was very understanding, resilient and I worked well with others.
- This gave me an insight on teaching and leaderships skills.
- I was very influenced in terms of taking charge and both encouraging and helping others to complete their tasks swiftly and successfully.
- Provided feedback on pupil's work, identifying areas for improvement.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
Education
GCSEs -
Hampton College Academy
Peterborough08.2019
A Level - Art
Hampton College Academy
Peterborough08.2021
A Level - Geography
Hampton College Academy
Peterborough08.2021
A Level - English Literature
Hampton College Academy
Peterborough08.2021
Skills
- Emailing and Communication
- PowerPoint and Word
- Teamwork
- Cashier
- Customer Service
- Deliveries
- Retail software utilisation
- Discount application
- Customer satisfaction focus
- Outstanding patience
- Point of sale operation
- Refund policy expertise
- Security tag removal
- Product display expertise
- Bagging efficiency
- Electronic payment handling
- Change giving
- Visual display techniques
- Market stall set-up
- Brand Promotion
- Customer relationship management
- Experience with barcode systems
- Time management efficiency
Custom
- Rita Birkenfelde, Store Manager, birkenfelder@bhf.org.uk, 62 New George street, PL1 1RR, 01752 263232
- Alexander Franklin, Assistant Manager, p34@bhf.org.uk
- Clay Phillipson Brown, Director of ROADBLOCK CIC, roadblockbikesystems@gmail.com, 07925996171, 2 Rosebank Road Warehouse, LS31 HH
Affiliations
- Creative Arts and Crafts such as crocheting, painting and more.
- Cooking
Timeline
Sales Consultant- Christmas Support Team(Delivery)
Next
12.2024 - 01.2025
Course Representative
University of Plymouth
09.2024 - 06.2025
Workshop Supervisor/Instructor
ROADBLOCK CIC
06.2024 - 06.2024
Volunteer
Mean wood farm
06.2024 - 06.2024
Volunteer
British Heart Foundation
10.2023 - 01.2024
Work Experience
Hampton Hargate allotments
07.2019 - 07.2019
Informal Teaching Assistant
Hampton College Academy
07.2019 - 07.2019
GCSEs -
Hampton College Academy
A Level - Geography
Hampton College Academy
A Level - English Literature
Hampton College Academy
Market Stall Trader
Self-Employed
A Level - Art
Hampton College Academy
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