Summary
Overview
Work history
Education
Skills
LANGUAGES
Websites
OTHER EXPERIENCE
Timeline
Generic

Danish Hussain

Stourbridge

Summary

A highly skilled professional with exceptional interpersonal and communication abilities, adept at engaging effectively with customers across all levels. Demonstrates strong teamwork capabilities, providing support to colleagues during high-pressure situations and undertaking additional duties as required. Possesses advanced IT and technology skills honed through academic training, complemented by superior organisational skills.

Overview

2026
2026
years of professional experience
10
10
years of post-secondary education

Work history

Receptionist

Next Gen Tuition
  • Greeted and welcomed visitors ensuring a positive first impression of the organization.
  • Responded to customer enquiries and resolved issues in a timely and professional manner enhancing customer satisfaction.
  • Manages multi line phone system, handling incoming calls, routing enquiries and taking messages efficiently.
  • Maintained confidentiality whilst handling sensitive information.
  • Monitored visitor access and ensured security protocols where in place ensuring workplace safety.

Retail Assistant

Tesco
10.2022 - 09.2025
  • Collaborated with colleagues to ensure sales and stocking targets were met daily.
  • Helping other team members with workload when required.
  • Shown flexibility when working overtime, being willing to take on extra or new work to provide good customer service.
  • Advised customers on product availability and promotions helping to increase sales.
  • Handled heavy stock deliveries and maintained cleans safe isles in compliance with health and safety standards.
  • Helped train new employees ensuring they quickly adapted to company standards.

School Mentor

City Year
08.2023 - 02.2024
  • Working in a team to ensure all children receive adequate support with studies and personal life.
  • Acting as a mentor to children who may have personal issues to deal with.
  • Making unique individual plans to help support children in their studies.
  • Having a caseload of students and ensuring all their requirements are met.
  • Increased the confidence and skill level of many of the young people i worked with.
  • Helped maintain classroom discipline by reinforcing positive behavior strategies.

Education

BA (Hons) - Criminology

Birmingham City University
Birmingham
09.2021 - 05.2025

Level 3 Business BTEC - undefined

Halesowen College
09.2019 - 06.2021

Pedmore Technology College
Stourbridge
09.2014 - 06.2019

Skills

  • Good interpersonal and communication skills with the ability to communicate effectively at all levels displayed when interacting with different customers
  • Capability to work as part of a team, with willingness to assist other team members in times of pressure and undertake other duties as required
  • High level IT and technology skills developed throughout college and university
  • High level organisational skills

LANGUAGES

English
Punjabi
Urdu

Websites

OTHER EXPERIENCE

  • Birmingham City University Graduate+ Bronze award
  • 2022 (1st Year)
  • I completed a variety of tasks including building a CV and applying for jobs which helped boost Employability.
  • All tasks completed within a 2 month deadline.
  • Cricket Club - Team Player
  • July 2014 – Present
  • Adapted to different people in the team and respected coaches and players opinions.
  • I helped mentor the younger players and was a friendly face they could turn to for support.

Timeline

School Mentor

City Year
08.2023 - 02.2024

Retail Assistant

Tesco
10.2022 - 09.2025

BA (Hons) - Criminology

Birmingham City University
09.2021 - 05.2025

Level 3 Business BTEC - undefined

Halesowen College
09.2019 - 06.2021

Pedmore Technology College
09.2014 - 06.2019

Receptionist

Next Gen Tuition

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Danish Hussain