Summary
Overview
Work history
Education
Skills
Certification
Personal Information
Languages
References
Timeline
Generic

Danish Sheikh

Coventry,United Kingdom

Summary

A results-driven and versatile professional with over diverse experience spanning operations management, retail, and civil engineering. Proven ability to lead and streamline business operations, deliver exceptional customer service, and manage construction projects efficiently. Adept at problem-solving, multitasking, and adapting to dynamic environments, I am now seeking a challenging role that leverages my operational, customer-facing, and technical background.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Operations Manager

A.A Express Logistics Ltd.
London
01.2024 - 07.2025
  • Skilled in building strong client relationships through proactive engagement and service delivery.
  • Experienced in driving sales performance, identifying growth opportunities, and supporting revenue generation.
  • Adept in contract negotiation and management, ensuring compliance, risk mitigation, and service level optimization.
  • Strong expertise in supply chain management, including procurement, inventory control, and logistics.
  • Hands-on experience in purchasing and buyer responsibilities – sourcing suppliers, negotiating terms, and managing purchase orders.
  • Solid understanding of contract management, including drafting, reviewing, and ensuring compliance with service level agreements.
  • Handled customer complaints with prompt, real-time resolutions, ensuring timely responses and high customer satisfaction.

Retail Associate

Farmfoods Ltd.
Coventry
09.2022 - 12.2023
  • Oversaw revenue models, streamlined process flows, and provided operational support while developing effective customer engagement strategies.
  • Prioritized customer retention by delivering exceptional service, resolving queries efficiently, and adhering to established procedures and service standards.
  • Ensured strict adherence to quality and compliance standards, with a proven ability to make prompt decisions and respond effectively to customer inquiries.
  • Possess hands-on experience with Salesforce, utilizing the platform for customer relationship management and operational efficiency.
  • Supported stock control, inventory replenishment, and visual merchandising to maintain operational efficiency.
  • Honed interpersonal and problem-solving skills through daily engagement with a diverse customer base.
  • Recognized as a dependable team member and entrusted with responsibilities across multiple departments to provide support whenever needed.
  • Led a team of sales representatives, delivering continuous training and support to drive performance and consistently meet sales targets.

Site Engineer

Swami Contractors Pvt. Ltd.
New Delhi
12.2019 - 02.2022
  • Carried out setting out works for structural elements using Total Station and GPS, ensuring accuracy in alignment and levels.
  • Managed RC frame construction, foundation layout, column marking, and slab shuttering inspections.
  • Drafted and maintained NCRs, RFIs, and FCRs, liaising with consultants and clients to resolve design discrepancies.
  • Conducted site inspections and ensured compliance with drawings, specifications, and safety regulations.
  • Coordinated with subcontractors and suppliers, reviewed technical drawings, and raised material requisitions.
  • Monitored daily progress and submitted site diaries, weekly progress reports, and QA/QC documents.

Education

MSc - Construction Management with BIM

Coventry University
Coventry
05.2022 - 11.2023

Bachelor of Technology - Civil Engineering

Chandigarh Group of Colleges Jhanjeri
Chandigarh
04.2014 - 04.2019

Skills

Client relationship management

Contract negotiation

Supply chain management

Salesforce utilisation

Team supervision

Problem solving

Customer engagement

Compliance management

Stakeholder collaboration

Procurement systems knowledge

Risk assessment and mitigation

Certification

  • Certified in AutoCAD
  • Revit
  • STAAD Pro
  • MSP
  • CMI Level 7 in Management and Leadership

Personal Information

Relocation: Open to relocate

Languages

English
Fluent
Hindi
Native
Punjabi
Upper intermediate
Bengali
Upper intermediate

References

References available upon request.

Timeline

Operations Manager

A.A Express Logistics Ltd.
01.2024 - 07.2025

Retail Associate

Farmfoods Ltd.
09.2022 - 12.2023

MSc - Construction Management with BIM

Coventry University
05.2022 - 11.2023

Site Engineer

Swami Contractors Pvt. Ltd.
12.2019 - 02.2022

Bachelor of Technology - Civil Engineering

Chandigarh Group of Colleges Jhanjeri
04.2014 - 04.2019

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Danish Sheikh