Danish Ali Khan Akhtar
Darwen,Lancashire
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
4
4
years of professional experience
Work History
Shop assistant
Premier Stores
Darwen, Lancashire
09.2021 - 03.2025
- Assisted in inventory counts, maintaining accurate records.
- Updated window displays regularly for fresh store appeal.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Handled queries regarding products, providing detailed information as necessary.
- Greeted every customer warmly, promoting friendly atmosphere.
- Improved product visibility with strategic shelf arrangements.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Handled cash register efficiently, ensuring accurate transactions.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
Packer
Krizma Cosmetics
Darwen, Lancashire
05.2021 - 08.2021
- Worked diligently to maintain cleanliness and organisation in the warehouse environment.
- Participated in training new staff on proper packaging techniques to maintain quality standards.
- Performed routine maintenance checks on packaging machinery, resulting in optimal machine performance.
- Assisted in unloading deliveries, effectively expediting the packing process.
- Maintained clean, tidy working environments, upholding warehouse hygiene and safety standards.
Education
Bachelor of Arts - Business Management and Spanish
Manchester Metropolitan University
Manchester 10/2023 -
Skills
- Multilingual
- Cash handling proficiency
- Money transactions
- Understanding retail laws
- Store maintenance awareness
- Basic mathematics
- Cash handling
- Customer Service
- Product knowledge
- Money handling
- B2C sales and service
- Active listening
Languages
Spanish
Fluent
Punjabi
Native
Urdu
Native
English
Fluent
Timeline
Shop assistant
Premier Stores
09.2021 - 03.2025
Packer
Krizma Cosmetics
05.2021 - 08.2021
Bachelor of Arts - Business Management and Spanish
Manchester Metropolitan University
10/2023 -
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