Danika Seville
Poulton-le-fylde,Lancashire
Summary
I am a results-driven professional with expertise in strategic planning, leadership, and team building, complemented by strong problem-solving and communication skills. Adept at inventory management, quality assurance, and marketing, ensuring operational excellence and sustained growth. Demonstrates resourcefulness and calm under pressure to deliver high-quality outcomes in dynamic environments while fostering collaboration and innovation. Committed to leveraging skills to drive organisational success and long-term development.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Breakfast manager
Village Hotels
Blackpool, Lancashire
08.2025 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
Branch manager
Enterprise Rent-A-Car
Morecambe, Lancashire
01.2025 - 08.2025
- Developed and implemented strategies for increased customer satisfaction.
- Maintained inventory levels to meet customer demand without excess stockholding.
- Provided excellent customer service, securing client loyalty.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Managed daily operations to ensure smooth running of the branch.
- Implemented new training programmes for improved staff performance.
- Improved branch productivity by implementing efficient work schedules.
- Liaised with clients, resulting in strong relationships and repeat business.
- Coordinated with other branches for seamless service delivery.
- Led team meetings to foster communication and collaboration.
- Streamlined business processes to enhance operational efficiency.
- Fostered a positive work environment, improving overall team morale.
- Directed day-to-day work of 8 employees and motivated teams to exceed objectives.
Assistant branch manager
Enterprise Rent-A-Car
Blackpool, Lancashire
11.2023 - 01.2025
- Maintained daily operations, ensuring smooth workflow.
- Improved branch efficiency by streamlining administrative processes.
- Collaborated with team to enhance customer service experience.
- Contributed towards achieving branch's financial objectives through effective planning and execution.
- Identified new business opportunities for increased market share.
- Partnered with Branch Manager to devise effective operational strategies.
- Conducted weekly meetings to discuss branch performance and targets.
- Fostered strong relationships with customers, influencing loyalty and retention.
- Identified market demands and consumer trends to increase customer base and retention rates.
Management trainee
Enterprise Rent-A-Car
Thornton-Cleveleys, Lancashire
07.2022 - 11.2023
- Managed challenging situations, leading to more effective outcomes.
- Implemented innovative ideas, fostering creativity within the team.
- Improved customer satisfaction with proactive issue resolution.
- Encouraged continuous learning and development within the team.
- Coordinated team activities to increase productivity.
- Supported senior management in strategic planning and decision making.
- Maintained high standards of professionalism and ethics at all times.
- Liaised with managers, supervisors and other senior staff, communicating clearly and concisely.
Education
Bachelor of Science - Business Management and Marketing
Univeristy of Cumbria
Lancaster 09.2019 - 07.2022
A-Levels - Business, Finance and Economics
Blackpool Sixthform College
Blackpool 09.2016 - 07.2018
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Team building
- Strategic planning
- Leadership
- Resourcefulness
- Inventory management
- Quality Assurance
- Marketing
Timeline
Breakfast manager
Village Hotels
08.2025 - Current
Branch manager
Enterprise Rent-A-Car
01.2025 - 08.2025
Assistant branch manager
Enterprise Rent-A-Car
11.2023 - 01.2025
Management trainee
Enterprise Rent-A-Car
07.2022 - 11.2023
Bachelor of Science - Business Management and Marketing
Univeristy of Cumbria
09.2019 - 07.2022
A-Levels - Business, Finance and Economics
Blackpool Sixthform College
09.2016 - 07.2018