Summary
Overview
Work history
Education
Skills
Certification
References
Extended Work history
Timeline
Generic
Daniel Wiltshire

Daniel Wiltshire

Winchester,Hampshire

Summary

Dedicated professional with extensive experience in customer service, focused on delivering high-quality support. Recently obtained CAT C+E driving license, seeking to establish a career in the professional driving sector. Strong work ethic, excellent communication skills, and a commitment to safety will contribute to success as an HGV driver.

Overview

1
1
Certification
3
3
years of professional experience

Work history

Grocery delivery Driver

Ocado
Andover, Hampshire
2025.03 - Current
  • Adhered to traffic laws during every delivery, promoting a safe driving culture within the team.
  • Resolved customer complaints swiftly, enhancing overall customer experience.
  • Used GPS and other navigation tools efficiently to locate customer addresses quickly.
  • Communicated effectively with customers regarding their orders and any possible delays or changes.

Assistant store manager

Foodworks
Woorabinda, Queensland
2023.09 - 2025.12
  • Handled employee concerns discreetly; fostered healthy working environment.
  • Coordinated staff meetings for improved communication and team morale.
  • Resolved customer complaints efficiently, ensured customer satisfaction.
  • Provided assistance during peak trading hours, kept checkouts moving quickly whilst maintaining excellent customer service levels.

Education

Advanced Communication and Object Handling -

Mitsubishi Academy
Cirencester, Gloucestershire

International Bartending Course - EBS Certificate

European Bartending school
Stockholm, Sweden
2020.08 - 2020.09

NVQ Level 2 - Customer Service

Smart Training and recruitment

Skills

  • Friendly and positive attitude

  • Group Supervision

  • Computer Proficiency

  • Marketing management

  • Sales record management

  • Customer service best practices

  • Problem Solving

  • Transport safety understanding

  • Understanding of road laws

  • Safe loading practices

Certification

  • Category C + E Licence
  • Driver CPC
  • Valid Digital Tachograph card

References

References available upon request

Extended Work history

Bartender — The Shipp Inn Owslebury, Hampshire | Jan 2024 – April 2024

Camp Counsellor — YMCA Camp Cosby Alabama, USA | May 2023 – August 2023

Delivery Driver — Linfox Transport Logistics Melbourne, Australia | February 2023 – May 2023

Customer Service Representative — Baralaba Foodworks Baralaba, Queensland, Australia | August 2022 – January 2023

Camp Counsellor — YMCA Camp Cosby Alabama, USA | May 2022 – August 2022

Car Sales Executive — Wilmoths Citroën & Mitsubishi Guildford, United Kingdom | October 2020 – May 2022

Car Sales Executive — Wilmoths Mitsubishi & Citroën Winchester, United Kingdom | March 2016 – October 2019

Retail Supervisor — FatFace Ltd Winchester, United Kingdom | November 2012 – February 2016

Timeline

Grocery delivery Driver

Ocado
2025.03 - Current

Assistant store manager

Foodworks
2023.09 - 2025.12

International Bartending Course - EBS Certificate

European Bartending school
2020.08 - 2020.09

Advanced Communication and Object Handling -

Mitsubishi Academy

NVQ Level 2 - Customer Service

Smart Training and recruitment
Daniel Wiltshire