
Dedicated remote customer service representative with a passion for creating positive customer interactions. Excels at multitasking, prioritizing tasks, and providing accurate information to clients in a timely manner. Excellent communication skills both written and spoken, with a keen eye for detail and the ability to build rapport with customers. Committed to ongoing training and development to enhance customer service expertise.
Customer Communication & Empathy
Time Management & Self-Motivation
Multitasking & Problem-Solving
Technical Proficiency & Remote Work Skills
Customer Support & Communication Tools: Zendesk, Intercom, Slack, Zoom
Project & Task Management Tools: Jira, Asana
Collaboration & Productivity Tools: Google Drive
Social Media Platforms: Instagram, Facebook, LinkedIn, other messaging platforms
Appointment Setter - December 2025
Croydon College
BTEC level 2 Science - Pass
Lanfranc School
GCSE English (6), GCSE Maths (5)