Motivated and results-driven Analyst with a proven track record in data analytics and process mapping. Proven ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Driving business effectiveness through recommendations based on data findings.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
2
2
Certification
Work history
Data analyst
Golden Living Care Services Ltd
Sutton Coldfield, Birmingham
06.2023 - Current
Improved data integrity with rigorous auditing and cleansing.
Participated in requirements meetings and data mapping sessions to understand business needs.
Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
Generated reports from extracted data for analyses.
Created bespoke reports according to requests, presenting clear, informative data insights.
Implemented data workflows to streamline automated Power BI and Databricks input.
Supported data improvement initiatives by increasing automation, reducing department costs.
Applied knowledge of data modelling and statistical analysis to note trends and draw conclusions.
Coached and mentored junior analysts in data mining best practices, uplifting team capabilities.
Developed dashboards that increased insights, interpretations and predictions for improved forecasting.
Highlighted process improvement opportunities to streamline database management and analysis.
Related insights to user actions to identify service user experience improvement opportunities.
Verified and input data from external sources, confirming accuracy before integration.
Relationship Manager
Heritage Bank Plc
Abuja, Federal Capital Territory
06.2021 - 10.2022
Develop new customer relationships adhering with set guidelines of Relationship
Manager Business Development
Maintaining a deep knowledge of company products and services
Building and maintaining strong relationships with prospective and existing clients
Maintain and manage regular contact with customers to ensure Client Due Diligence (CDD) along with Investment Profile is in progress and show any changes in background accordingly
Educate and inform clients about the company's products, services and special offers
Attend to client complaints and resolve issues promptly
Conduct customer satisfaction surveys and recommend ways of improving client satisfaction
Upselling and cross-selling products/services to clients
Meeting sales/revenue targets
Negotiate contracts with customers working professionally with sales management, company finance along with contract organization
Ensure to conform to entire Client Due Diligence (CDD) needs from CBN (Central Bank of
Nigeria) for prospective and existing clients.
Managed teams by overseeing hiring, training and professional growth of employees.
Project Manager/Field Operative (Volunteer
Ricos Migration International
01.2018 - 07.2020
Coordinated and organized classes and sessions for secondary school students in rural areas
Exposed secondary school students to the dangers of human trafficking and the ways to been trafficked - Assisted in promoting knowledge sharing and management of various students' program and initiatives
Assisted in ensuring that results and lessons learned are fed into the analytical and project work
Supported in oversight of planning, budgeting, implementing and monitoring of the
Heritage Bank Internal project and reporting on the project's progress, development of individual activities, actions and any possible challenges and/or opportunities
Planned and supervised day-to-day implementation of the project activities, prepared, updated and supervised daily implementation plan for the various stages of project implementation
Led a team of operatives to give lectures on safe and unsafe migration.
Data Analyst Intern
Akocen Nigeria Limited
Lagos City, Lagos
01.2015 - 01.2016
Reviewed computer reports, printouts and performance indicators to locate and correct code problems.
Reorganised databases by removing duplicates and categorising key contacts to improve usability.
Extracted and presented sales and product data from inventory database to enable financial forecasting.
Employed advanced knowledge of Excel, from SUMIF to INDEX MATCH and Power Query formulas.
Helped team collect and analyse data to evaluate operational difficulties.
Tracked site traffic and extracted monthly traffic reports to evaluate page performance.
Performed statistical validation and analysis throughout research and development projects using Tableau and R.
Education
B.Sc - Geography and Environmental Management
University of Ilorin
2017
West African Senior School Certificate -
Remo Divisional High School
Sagamu/Nigeria
04.2005 - 06.2011
Primary School Certificate - undefined
Emmanuel Nursery and Primary School
1999
Skills
Data Integration
Data modelling
Data collection and analysis
Python Programming Language
Data Cleaning
Data Modelling
Data Analysis with Python
Data Management
Effective People Management and Interpersonal Skill
Flexible Team Player with Excellent Administrative Skill
Dynamic Marketing, Negotiating and Presentation Skill
Sales & Marketing Coordinator Director at Golden Lodge Assisted Living & Memory CareSales & Marketing Coordinator Director at Golden Lodge Assisted Living & Memory Care
Internal Medicine Trainee at University Hospitals of North Midlands NHS TrustInternal Medicine Trainee at University Hospitals of North Midlands NHS Trust