DANIEL MARCHETTI CARRER
Maidenhead,UK
Summary
Head of Fraud Prevention / Head of Risk
Talented professional experienced in fraud prevention and compliance management. Passionate about innovation and digital solutions and places a high emphasis on excellence, planning, and management. Extensive knowledge of the payment ecosystem and the complete fraud and operation lifecycle. My differential is in the strategic vision and decision-making profile, and the ability to respond quickly to challenges, combining business, technological and commercial skills.
Overview
27
27
years of professional experience
10
10
years of post-secondary education
Work history
Principal Business Solution Manager
SAS Institute
08.2021 - Current
- Maximize revenue of fraud prevention and AML solutions, ensuring the highest levels of client satisfaction assisting executive management and sales teams
- Influence sales of fraud prevention and AML solutions by bringing domain or business expert credibility directly to ongoing sales cycles by enabling people who will be carrying out sales cycles or by assisting in-country business development initiatives
- Establishes trusted relationships with sales teams and client accounts so that they may use their domain and/or business/industry experience to boost the company's credibility and articulate the company value proposition primarily in sales situations that accelerate fraud prevention and AML software sales
- Demonstrates the breadth and value of fraud prevention and AML software, ensuring that appropriate expectations are formed in order to ensure customer satisfaction (delivery of attractive software demonstrations as appropriate for the sales circumstance);
- Clearly outlines how the company differs from the competition successfully position SAS by bringing together all tools and options and adapting to the clients' demands
- Collaborates with fraud prevention product management, sales, and research and development divisions to validate market-driven sales tactics to support strategic initiatives and guarantee customer and market direction input is incorporated in ongoing releases
- Responds to RFI/RFP inquiries or business case requests and drives proactive customer retention initiatives.
Fraud Prevention Director
South Cone of America
01.2016 - 07.2021
- Ensure the greatest possible performance of fraud and authorizations in the markets that I oversaw by combining a broad market view and leadership with successful partnerships
- Serve as a reference for fraud and compliance issues, as well as projects that reinforce Mastercard's leadership approach and drive performance improvements
- Offers expert advice to customers in order to help them optimise their fraud and authorisation performance and protect the Mastercard brand and payment system from undue fraud risk
- In Mastercard's priority markets, collaborates with clients and other essential payment card industry stakeholders to give customised fraud data trend research, industry best practices, and knowledge on developing fraudster attack tactics;
- Provides targeted and broad level fraud-related education through Mastercard Academy, as well as proactive fraud engagements and onsite reviews to customers and Service Providers whose performance does not meet expectations;
- Investigates fraud occurrences, compliance violations, and criminal behaviour with the help of international associations and governmental organisations; works with global compliance specialised areas (such as anti-money laundering) to resolve regulatory and public policy issues as appropriate;
- Elected Head of Fraud Prevention Committee at ABECS (Brazilian Credit Card Companies Association), encouraging market "self-regulation" by addressing and managing the key pain points of the Brazilian market through meetings with all key stakeholders;
- Serves as a technical expert while coaching and mentoring others, frequently leading cross-functional initiatives and sharing specialist knowledge on a specific compliance area and/or market.
Risk Manager
Edenred
01.2013 - 01.2016
- Oversaw a team of 14 people in the areas of Fraud Prevention, Internal Audit, Revenue Assurance, Product Security and Information Security;
Risk Manager
Visa do Brasil
01.2010 - 01.2013
Fraud Prevention and Security Manager
Ticket Serviços S.A
11.2004 - 01.2010
Senior Fraud Prevention Analyst
Citibank
05.2003 - 11.2004
Project Analyst
Maxblue by Deutsche Bank
06.2002 - 05.2003
Product Analyst, Fraud Analyst
Orbitall - Administradora de Cartões de Crédito
09.1999 - 06.2002
Fraud Analyst
CSU CardSystem
08.1996 - 09.1999
Education
MBA - Executive MBA - Business Administration
INSPER SP
Sao Paulo/Brazil 01.2009 - 12.2011
Master of Business Administration - Marketing Administration
Faculdade Armando Álvares Penteado
Sao Paulo/Brazil 01.2002 - 12.2003
Bachelor of Business Administration - Business Administration
Pontifícia Universidade Católica de São Paulo
Sao Paulo/Brazil 02.1996 - 12.2000
Skills
- Multi market fraud prevention and risk knowledge
- Establishment of successful relationships (internally and externally)
- Very good communication
- Market wide view
- Leadership
- Decision-Making
- Teamwork and Collaboration
- Flexible and Adaptable
Additional Information
- and Italian (granted Pre-, Settlement status in the UK)
Languages
Portuguese
Native
English
Fluent
Spanish
Advanced
French
Elementary
Timeline
Principal Business Solution Manager
SAS Institute
08.2021 - Current
Fraud Prevention Director
South Cone of America
01.2016 - 07.2021
Risk Manager
Edenred
01.2013 - 01.2016
Risk Manager
Visa do Brasil
01.2010 - 01.2013
MBA - Executive MBA - Business Administration
INSPER SP
01.2009 - 12.2011
Fraud Prevention and Security Manager
Ticket Serviços S.A
11.2004 - 01.2010
Senior Fraud Prevention Analyst
Citibank
05.2003 - 11.2004
Project Analyst
Maxblue by Deutsche Bank
06.2002 - 05.2003
Master of Business Administration - Marketing Administration
Faculdade Armando Álvares Penteado
01.2002 - 12.2003
Product Analyst, Fraud Analyst
Orbitall - Administradora de Cartões de Crédito
09.1999 - 06.2002
Fraud Analyst
CSU CardSystem
08.1996 - 09.1999
Bachelor of Business Administration - Business Administration
Pontifícia Universidade Católica de São Paulo
02.1996 - 12.2000
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