Danielle Simpson-Labourne
Burntwood,WS7
Summary
Results-driven professional specializing in business development and sales. Demonstrated success in improving customer experiences and meeting revenue targets through strategic account management. Expertise in CRM systems and financial administration, complemented by strong lead generation and stakeholder engagement skills.
Overview
10
10
years of professional experience
Work history
Business Development Executive
EWI PRO Insulation Systems Ltd
Birmingham
2024.01 - 2026.02
- Executed sales strategies that consistently achieved revenue objectives while closing key deals.
- Identified and engaged potential clients through various lead generation methods, building a solid pipeline.
- Conducted detailed market research to monitor trends and identify competitive opportunities.
- Nurtured client relations by offering tailored solutions that improved satisfaction levels.
- Worked collaboratively with marketing and product teams to ensure alignment across business functions.
- Maintained detailed records of client interactions in CRM systems, preparing performance analyses for management.
- Actively promoted the company at industry events, enhancing brand visibility and networking opportunities.
- Analysed customer feedback to identify areas for product/service enhancement with development team.
New and Used Car Sales Executive
Mercedes Benz Solihull, LSH Auto UK LTD
2021.08 - 2024.01
- Executed strategic sales initiatives, surpassing targets through effective lead follow-up and negotiation.
- Established robust relationships with customers to tailor individual purchasing experiences.
- Communicated detailed knowledge of Mercedes Benz vehicles, highlighting features and technological advancements.
- Monitored market trends and competitor actions to refine sales approaches accordingly.
- Managed administrative duties, ensuring accurate paperwork and adherence to regulations.
- Delivered outstanding after-sales service, resolving concerns to enhance customer satisfaction.
- Partnered with dealership departments to create a cohesive service experience for clients.
Shipping & Accounting Administrator
Jlb Shipping and Logistics LTD
West Bromwich
2019.01 - 2021.08
- Managed and consolidated all financial aspects using Xero to ensure accuracy.
- Performed regular bank reconciliations to maintain integrity of financial records.
- Generated detailed financial reports, including profit and loss statements, for management insights.
- Oversaw accounts payable and receivable processes to optimise cash flow efficiently.
- Coordinated with shipping teams to ensure timely processing of documentation and compliance.
- Supported internal and external audits by providing required financial documentation.
- Identified opportunities for enhancing financial processes to improve operational efficiency.
- Resolved billing and shipping queries, fostering strong relationships with clients and suppliers.
Recruitment Consultant (Maintenance and Construction)
Hays Recruitment
Birmingham
2017.01 - 2019.01
- Managed end-to-end recruitment processes for construction and maintenance sectors.
- Built strong relationships with clients to understand staffing needs and company culture.
- Sourced high-quality candidates through diverse channels, enhancing talent pipeline.
- Conducted thorough screening and interviews to assess candidate suitability for roles.
- Matched candidates with job opportunities aligned with client requirements and career goals.
- Facilitated negotiations on job offers, salary packages, and employment terms.
- Maintained current market analysis to provide informed insights to clients and candidates.
- Supported clients and candidates throughout recruitment, ensuring effective communication.
Customer Finance Specialist (Aged Debt), FTC
Mondelez International (cadburys world)
Birmingham
2016.01 - 2017.01
- Monitored and managed aged debt for major wholesale customers, implementing effective collection strategies.
- Conducted thorough account reconciliations to ensure accuracy of customer balances and resolve discrepancies.
- Engaged with customers through multiple channels to discuss outstanding balances and negotiate payment plans.
- Prepared detailed reports on aged debt status, payment trends, and collection progress for senior management.
- Investigated and resolved payment disputes by coordinating with internal departments for effective resolution.
- Evaluated customer creditworthiness and advised on appropriate credit limits to mitigate financial risk.
- Identified opportunities to streamline debt collection processes, enhancing efficiency and financial performance.
- Provided exceptional service to wholesale customers, maintaining professionalism in all interactions.
Education
Diploma in Higher Education - Accounting and Finance
Birmingham City University
09/2013 - 07/2016
NVQ Level 2 - AAT
Birmingham Metropolitan College
Birmingham 09/2016 - 01/2017
A Levels - Biology,Chemistry,Business Studies
Cadbury Sixth Form college
08/2009 - 08/2013
GCSE - Various Subjects/Grades
King Edwards VI Grammar School
09/2004 - 07/2009
Skills
- Business development and consultative sales
- Target achievement
- Account management and customer experience
- Microsoft office suite proficiency
- CRM and reporting
- Lead generation and negotiation
- Financial administration
- Stakeholder management
- Process improvement
- Xero expertise
Interests and Achievements
My interests include property development, Personal development, Healthy lifestyle and work-life balance.
Accomplishments
- May 2023 Mercedes Benz Accredited Sales Executive
- August 2019 VTCT Level 3 Diploma in Nail Technology Pass
References
References available upon request.
Timeline
Business Development Executive
EWI PRO Insulation Systems Ltd
2024.01 - 2026.02
New and Used Car Sales Executive
Mercedes Benz Solihull, LSH Auto UK LTD
2021.08 - 2024.01
Shipping & Accounting Administrator
Jlb Shipping and Logistics LTD
2019.01 - 2021.08
Recruitment Consultant (Maintenance and Construction)
Hays Recruitment
2017.01 - 2019.01
Customer Finance Specialist (Aged Debt), FTC
Mondelez International (cadburys world)
2016.01 - 2017.01
Diploma in Higher Education - Accounting and Finance
Birmingham City University
09/2013 - 07/2016
NVQ Level 2 - AAT
Birmingham Metropolitan College
09/2016 - 01/2017
A Levels - Biology,Chemistry,Business Studies
Cadbury Sixth Form college
08/2009 - 08/2013
GCSE - Various Subjects/Grades
King Edwards VI Grammar School
09/2004 - 07/2009