Danielle Pope-Stannard

• Carrying out comprehensive file reviews on damage and personal injury claims. Drafted legal correspondences, maintaining high standards of professionalism and accuracy
• Ensured thorough understanding of each case by reviewing all relevant information and laws thoroughly.
• Drafted detailed legal documents for court proceedings ensuring accuracy and compliance, maintaining high standards of professionalism and accuracy.
• Assured timely filing of court documents for seamless case progression.
• Updated files in case management systems for accurate, current records.
• Liaised with legal colleagues to identify required work, delegate tasks and speed up case progress.
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• Led data migration project between Civica Legal and Evoclaim.
• Developed comprehensive training materials to enhance learning experience.
• Creating reports using SQL Crystal, Access and Rep Gen for senior members of staff.
• Minimized downtime for systems through timely troubleshooting of issues.
• Conducted comprehensive training sessions to enhance staff knowledge on new IT systems.
• Resolved complex technical faults quickly to minimise business disruption.
• Improved overall efficiency with implementation of software upgrades.
• Streamlined workflow for colleagues with creation and maintenance of user accounts.

Management and maintenance of Civica Legal System (case management system)

• Creating and running Crystal reports (Billing reports, Management Reports etc)
• Excel, Microsoft, training new starters, answering FOI’s
• Creating QLAS Insurance Reports

• Company Overview: The Castle, Winchester, SO238AU
• Assisting with Contracts Letting
• Working alongside solicitors
• Using a case management system
• General admin
• Liaising with contractors
• The Castle, Winchester, SO238AU