Danielle Poole - 06/04/2005
Halesowen,Dudley
Summary
Overall I'm hard working, resilient and will always challenge myself. My experience over the years has allowed me to provide service to others, and communicate well with customers.
My current job role at Heron Foods, which i have worked at for two years. This line of work has allowed me to become more confident and communicating better with others, which made my overall performance in my job role better. My best achievement whilst working at Heron Foods was when a regular customer who is blind enters the store, which i was able to offer assistance to help him get his weekly shop. Which i was able to offer my knowledge on products he may like and needs for his shop, after helping him i assisted him in paying for his products, then helped him further with ordering his taxi and carrying his products to the vehicle.
If i was to be employed with your company i will ensure i will work to the best of my ability, to reach the set goals for the company/ being professional at all times and providing customers with the best service whilst in store.
Overview
2
2
years of professional experience
Work history
Cleaner
Lawrence cleaning solution
Halesowen, Dudley
11.2022 - Current
- Restocked, refreshed and sanitised bathroom facilities.
- Correctly used colour-coded equipment.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Communicated well with team across multiple locations.
- Safely stored cleaning solutions, equipment and chemicals.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Dusted countertops, ceilings and furniture for pristine environment.
- Monitored cleaning supplies and ordered more when necessary.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Worked quickly to complete cleaning within allotted timeframes.
- Spot cleaned and sanitised high-touch areas.
Store Assistant
Heron Foods
Halesowen, Dudley
06.2021 - Current
- Fully able to work in a group environment or independently.
- Engaging with customer.
- providing support to senior adults who require help when shopping in store.
- helping colleagues to ease the work loads for the staff team.
- Ensuring there is enough stock on shelves so customers are then able to purchase goods from the store.
- Keeping the store in a clean state to keep a healthy work environment.
- Checked and processed incoming deliveries, unpacking and storing with care to avoid stock damage.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
Pot Washer
Lockside steak house
Stourbridge, Dudley
06.2021 - 12.2021
- Operated commercial utensil washers and cutlery dryers.
- Established effective cleaning routines, resulting in critical time savings.
- Covered flexible shifts to meet overall team goals.
- Performed high-quality dishwashing services in busy kitchen environments.
- Swept and mopped kitchen during and after shifts to maintain cleanliness.
- Emptied bins and disposed of rubbish to eliminate waste.
- Practised proper and safe use of chemicals in workplace to comply with Safety Data Sheet information.
- Maintained clean and safe environment to adhere to sanitation and safety guidelines.
- Washed pots, pans and plates before and after use.
Education
GCSEs - Maths, English, Science, History, Sport, health and social, catering
The Earls High School
Halesowen 09/2016 - 05.2021
A-Levels - Public services level 3
Halesowen College
Halesowen 09/2021 - 06.2023
Skills
- Customer service
- Communication
- Hard working
- Resilient
- Organised
- Team work
- Decision making
Languages
English
Native
Timeline
Cleaner
Lawrence cleaning solution
11.2022 - Current
Store Assistant
Heron Foods
06.2021 - Current
Pot Washer
Lockside steak house
06.2021 - 12.2021
GCSEs - Maths, English, Science, History, Sport, health and social, catering
The Earls High School
09/2016 - 05.2021
A-Levels - Public services level 3
Halesowen College
09/2021 - 06.2023
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