Danielle Pearman
Chester,Cheshire
Summary
Friendly, reliable, and highly organised individual seeking temporary summer work in a receptionist or office-based role. I bring strong experience in front-of-house, administration, and customer service, gained through varied roles in education, healthcare, and the motor industry. I am confident handling busy phones, managing diaries, and communicating professionally with clients and colleagues. With a warm and approachable manner, I thrive in team settings and enjoy keeping things running smoothly behind the scenes. Available immediately for short-term or summer cover positions.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work history
Teaching Assistant (SEND)
Milk Education
04.2025 - 07.2025
- Supporting children with autism and PMLD in classroom and 1:1 settings
- Building rapport with pupils to encourage engagement and progress
- Supporting teachers with planning, resources and classroom management
- Assisting with personal care, sensory needs and positive behaviour support
- Provided feedback on pupil's work, identifying areas for improvement.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
Receptionist
Johnson and Whitehouse
02.2025 - 04.2025
- Upheld confidentiality with sensitive information handling procedures.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Finance, Insurance & Retention Administrator
Halliwell Jones
Chester
09.2023 - 12.2024
- Processed finance applications, liaised with providers and ensured compliance
- Managed insurance product sales, such as gap insurance
- Worked on retention with customers that led to a 50% increase.
- Delivered accurate administrative support to senior staff
- Responsible for the department after a senior manager's departure including ITC compliance Audit
- Completed monthly reconciliation of accounts
Admissions Assistant
Chester Zoo
06.2021 - 08.2021
- Welcomed visitors, scanned tickets and answered customer queries
- Maintained excellent customer service in a fast-paced setting
Web Support Expert Sales
Sykes Cottages
03.2019 - 07.2021
- Handled multiple customer queries via live chat and phone.
- Exceeded personal sales targets.
- Resolved booking and technical issues with a customer-first approach
- Carried out day-to-day duties accurately and efficiently.
- Handled sensitive information discreetly, maintaining confidentiality at all times.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Office/Administrative Assistant
Sykes Cottages
07.2016 - 06.2021
- Handled data entry, filing, document formatting and scanning tasks
- Responded to customer enquiries by phone and email
Waitress
Gourmet Burger Kitchen
10.2014 - 05.2015
- Delivered friendly customer service in a busy restaurant
- Managed cash handling and resolved customer issues professionally
Data Entry Clerk
Brighter Choices
11.2013 - 08.2014
- Accurately formatted data for visually impaired clients
- Met strict deadlines and upheld confidentiality
Education
Mental Health Nursing -
University of Chester
09.2021 - 07.2023
A-Levels - English Language, Philosophy, Psychology
Catholic High School Chester
GCSEs -
Catholic High School Chester
Skills
- Front-of-house skills
- Telephone manner
- Professional communication
- Administration
- Customer service
- Interpersonal skills
- Diary management
- Scheduling
- Microsoft Office
- Multitasking
- Prioritisation
- Clear communication
- Deadline management
- Adaptability
References
References available upon request.
Timeline
Teaching Assistant (SEND)
Milk Education
04.2025 - 07.2025
Receptionist
Johnson and Whitehouse
02.2025 - 04.2025
Finance, Insurance & Retention Administrator
Halliwell Jones
09.2023 - 12.2024
Mental Health Nursing -
University of Chester
09.2021 - 07.2023
Admissions Assistant
Chester Zoo
06.2021 - 08.2021
Web Support Expert Sales
Sykes Cottages
03.2019 - 07.2021
Office/Administrative Assistant
Sykes Cottages
07.2016 - 06.2021
Waitress
Gourmet Burger Kitchen
10.2014 - 05.2015
Data Entry Clerk
Brighter Choices
11.2013 - 08.2014
A-Levels - English Language, Philosophy, Psychology
Catholic High School Chester
GCSEs -
Catholic High School Chester
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