Danielle Page

My role here started with the Setting Up of Bid contracts within our internal Systems and Liaising with the Bid manufacturers to create new customer bids and manage the full claiming process of these bids.

This started with 5 Brand bids across 100 customers, and is now currently 42 Bids across 300 customers created by 14 brands.

The process is working with the manufacture to create the bid, Set up the claim process and liaise with credit control to advice them of the bid program and its terms and conditions. Setting the Bid up on the customers account and ensuring pricing is visible via all avenues that they may need to order with us, analysing all sales across these programs thought the month to ensure they are being utilised to match the customer's original FC and ensure we are holding enough stock for each bid FC and monitor when we are overstocked due to bid customers not buying the product.

I have highlighted some key elements of this Role

• Implemented risk management strategies within bid processes for minimised losses.
• Served as primary point of contact for all external stakeholders involved in bids managed.
• Coordinated with sales teams for improved bid strategies.
• Oversaw end-to-end lifecycle of multiple concurrent projects without sacrificing quality or missing deadlines.
• Tracked all active bids on an internal system for easy access and status visibility amongst team members.
• Worked closely with clients throughout the bid management process, encouraging trust and open communication.
• Maintained up-to-date knowledge of industry developments through regular research and networking activities.
• Trained junior staff members on best practices in the field of bid management.
• Led and managed administrative staff to maintain smooth daily operations.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Organised supplier payments punctually to sustain good business relationships.
• Processed invoices promptly, enabled swift payment processing.
• Maintained accurate books for clear financial visibility.
• Worked closely with accountants during end-of-year closeout procedures, ensured accuracy of figures reported in annual reports.
• Checked invoices against work performed to verify accuracy ahead of payment.
• Matched purchase orders with invoices and recorded necessary information.

My current Job Description is Wholesale Bid manager However an element of my Job is still to Drive the sales team and Support the general manager, I have listed Key Tasks i complete

• Devised successful sales pitches for significant conversion rates.
• Achieved increased customer satisfaction by implementing innovative sales strategies.
• Propelled company towards achieving set KPIs and goals through comprehensive strategic planning and execution.
• Conducted detailed market analysis to identify new opportunities.
• Managed key accounts, resulting in consistent revenue generation.
• Pioneered the implementation of CRM systems for improved data management and customer relations.
• Analysed sales reports to identify trends and update strategies.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Delegated tasks effectively, ensuring smooth operation of the team.
• Negotiated deals with suppliers, securing optimal prices for products sold.
• Managed sales enquiries to ensure quick response times.
• Organised sales training courses, resulting in improved team performance.
• Coordinated sales strategies with marketing department for cohesive brand message.
• Recognised and rewarded high performance within team, boosting sales.
• Networked at events and over phone to expand business profits and revenues.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Represented company and generated leads at conferences and trade shows.

I am looking to Streamline my Position with a new company Which would be more of a sales manager role as my skills in the bid process also transfer over to a sales managers role.

• Having previously worked for the Company I was asked to come back into the business to run a demanding account base of larger clients, the job role itself was the same as my previous UFP role.
• The one difference with this is that I was asked to take on a large number of Grouped customers and grow that particular area.
• The customer area has 100 members within it 12 of which were ordering customers within UFP.
• On taking this role I put a plan in place to attend this areas group meeting 3 times a year to enable me to build up a relationship with each individual customer.
• These meetings would consist of an exhibition or presentation to be given during the day and a networking event in the evening.
• On taking this role the area over 12 customers was bringing in 113,000 Turnover over the year.
• Within 1 year of having the area it now runs at 1million Turnover a year with over 58 ordering customers.
• This role was particularly good for me as it gave me the expertise in speaking to large groups of over 60 people presenting and having the confidence to sell the company's offerings face to face.

• In May 2017 I felt that the business didn't have enough focus on our smaller client base that use us for supply but never really got the full account manager support that they needed to help them grow.
• I saw a gap in the business and asked if I could set a new business team up within UFP to find brand new opportunities and give some attention to our smaller client base.
• With that I was made new business team leader starting with a team of 5 people and myself tasked with a mixture of cold calling, re profiling customers who are not using us and speaking with the customers that do order with us but looking for that extra opportunity within these customers.
• My main role was to manage the team of 5 by putting structure and procedures in place to ensure full success with each team member.
• Conducting regular sales meetings and updates to monitor the team's progress whole giving important business updates.
• I am also responsible for the Hiring for the business looking for candidates in all areas of the business, from the interviewing, Training and supporting until the new team member is fully comfortable and set to start their new role within UFP.
• I am responsible for the day to day monitoring of pricing within the market, Contact maintenance and background systems maintenance include=using customer reports are set up correctly, ensuring customer data is up to date and holds the correct information that the sales team need within their day to day calls.
• Call monitoring daily to ensure the sales staffs is extracting the information they needs from the customer to be able up sell UFP products and benefits.
• Another one of my main tasks is looking at overall company objectives and setting staff targets on a monthly basis such as Turnover, profit, call activity and implementing promotions to drive the sales floor.
• I am also responsible for working closely with all our partnered manufactures understanding their offerings to us our customers and the End user.
• Ensuring we are using all of the support that is available to us to maximise our sales.
• General Day to day report finding by using the internal systems available to be to gather information on each customer drilling down into brands sold or not sold and finding extra margin opportunity's within them.
• Identifying customers that we can get back on board and putting plans and service into place to be able to offer the customers what they require from us.
• I am also responsible for all company exhibitions and presentations.
• I have a very good experience of presenting and dealing with large groups of customers at once, from the initial planning of the meetings to the execution.
• My track record in dealing with larger customer groups and the success they have brought me has given me a fantastic confidence to always deliver a presentation 100% and to organise and be the face of the company at all exhibitions attended.
• In October 2019 I was asked to manage the Bid process within UFP, this entails using manufacture portals to obtain active bids, being fully responsible for the claim process between UFP and the manufacturers ensuring that the company is receiving all relevant credits relating to any Bid that we have processed for each reseller we supply too.
• These bids can be anything from large MPS bids to small Brand ink Bids.
• A big part of this role is setting up and managing all customer pricing, Uploading contracts and in depth sales analyst to ensure as a company our pricing is competitive and correct at all times.

• I was again promoted within the business to run an account base of 119 Accounts that were the top accounts for the company within the IT based reseller section.
• My main role was to be responsible for the day to day running of each account by processing purchase orders, preparing quotations, offering and dealing with bespoke marketing to each customer to enable them to hit their target markets correctly.
• I was responsible for the setting up and monitoring of all price file for each account on all EOS based products, this included maintaining a healthy GP margin whole working towards picking up 80% of the customers EOS business across each account.
• I had to have a good knowledge of the market including Euro exchange rates and the booking stock in process throughout the business to enable me to ensure that all my price files are always correct and that I am competitive within the market.
• I always built a fantastic rapport with all my customers and this enabled me to always hit all KPIS Given to me.
• This job role was fast moving on daily average dealing with over 50 calls a day and around 150 incoming e-mail traffic, while also helping other members of the team who maybe had a higher work load.
• I was also responsible for being the first contact within UFP for all new customer sets up.

• Due to a restructure within the business I was promoted to account manager.
• Within this role my main objective was to gain a full understanding from each of my customers what their business model was how they ran what they sold and how I could help them grow their businesses by offering a better brand mix for them to supply, Bespoke pricing, Bespoke marketing tools and support.
• To provide the customer with Market information to help them maximise their profits especially with the stationary market.
• Also the general day to day maintance of the accounts such as processing orders, Quotations Amending pricing on brands and product information.

• The role within this position was to work alongside the account manager to provide an efficient in house service to the customer base.
• Within this role I was responsible for the day to day looking after of 140 reseller accounts based within the south west region.
• The day to day responsibility included order processing, providing quotations, answering calls from all regional customers, working towards all set KPI targets in order to achieve the monthly bonus.
• Achieve strict outbound call targets daily while ensuring on each call I maximised all sales opportunities.
• Monitoring all incoming sales and Profits to ensure the criteria was always met.