Danielle Marie Whinder
Crawley Down Village,West Sussex
Summary
Accomplished professional with extensive expertise in CRM platforms such as Salesforce and Dynamics, complemented by proficiency in the MS Office Suite and data analytics tools. Demonstrates strong capabilities in strategic planning, contract review, and revenue growth strategies, alongside a proven track record in performance metrics analysis and budget management. Skilled in financial forecasting, market research, and strategic account planning, with a focus on client relationship management and retention. Adept at developing sales strategies that drive business growth while maintaining empathy and compassion towards clients.
Overview
23
23
years of professional experience
Work history
Senior Client Director
Xerox Ltd.
Uxbridge
03.2020 - 12.2025
- Maintained and developed strategic relationships with large enterprise clients in key sectors including FSI and hospitality.
- Led cross-functional teams to deliver innovative multi-service solutions, ensuring operational excellence throughout.
- Drove initiatives for digital transformation, emphasising the integration of AI and AR technologies.
- Engaged C-suite executives to influence strategic decisions and secure high-value contracts.
- Provided direct reports to General Manager UK & Ireland, shaping board-level strategy and win reviews.
- Achieved annual target of £1-2 million GP through alignment of client solutions with business goals.
- Secured global contracts worth over £40 million, significantly increasing market share.
- Secured repeat business with excellent customer service delivery.
- Actively participated in industry events, raising company profile among peers and potential clients..
- Resolved conflict situations with effective negotiation and communication skills.
- Delivered bespoke solutions by working closely with product teams.
- Strengthened client relationships by understanding and addressing their specific needs.
- Strategically planned sales pitches tailored to individual clients' requirements.,.
- Led team meetings to communicate objectives and strategies effectively.
Senior Account Manager
Xeretec Group Ltd (formerly Bytes Document Solutions)
06.2019 - 03.2020
- Developed and executed strategies to win large, complex projects across corporate sectors (1,000–10,000 users).
- Negotiated at C-level and managed full sales cycle from introduction to RFP response and contract closure.
- Delivered accurate monthly GP forecasts and consistently exceeded targets.
- Individual Target: £400K GP per annum | Territory: Net New Customers
Senior Enterprise Account Manager / Enterprise Business Development Manager
Samsung Electronics UK
08.2014 - 06.2019
- Defined go-to-market strategies and developed strong value propositions for FTSE 100 enterprise clients.
- Led technology and project reviews, securing stakeholder sponsorship and driving revenue growth.
- Promoted within first year for exceptional performance—unprecedented at Samsung.
- Individual Target: £7M revenue per annum | Territory: UK | Industry: Automotive, Manufacturing, Transportation
- Awards:
- Sales recognition for outstanding contribution (2014–2016).
Major Accounts Director / Senior Corporate Account Manager
Bytes Document Solutions
06.2006 - 08.2014
- Managed strategic accounts and delivered complex managed print solutions.
- Negotiated at board level and consistently exceeded GP targets.
- Individual Target: £200K GP per annum | Territory: UK & Pan-European
- Awards:
- No.1 Salesperson of the Year (2009–2011).
- Top 5 Salesperson (2012–2013).
- £100K Club recognition (2009–2013).
Large Enterprise Account Manager / Partner & Channel Executive
Xerox UK Ltd
01.2003 - 06.2006
- Grew business within existing accounts and supported partners to secure new opportunities.
- Developed pipeline and delivered consistent revenue growth.
Education
GCSEs -
St Bedes
Redhill, SurreySkills
- CRM platforms expertise (Salesforce, Dynamics)
- MS Office Suite proficiency
- Data analytics tools
- Strategic planning
- Contract review and drafting
- Revenue growth strategies
- Performance metrics analysis
- Budget management
- Financial forecasting
- Market research and analysis
- Product demonstration
- Strategic account planning
- Client relationship management
- Client portfolio management
- Sales strategy development
- Business acumen
- Client retention
Accomplishments
- Delivered £250M+ incremental revenue through strategic sales initiatives and operational excellence.
- Secured multi-million-pound global contracts with Fortune 150 clients across Finance telecoms, aviation, retail, and insurance sectors.
- Consistently exceeded annual targets, earning multiple Top Sales Performer Awards and recognition for outstanding contribution.
- Led digital transformation initiatives leveraging AI, AR, and data modernization to transition clients from physical to digital workflows.
- Built and maintained C-level relationships, influencing strategic decisions and driving long-term growth.
AWARDS & RECOGNITION
Multiple Top Sales Performer Awards for exceeding revenue targets., Recognized for Global Account Leadership and strategic impact.
Timeline
Senior Client Director
Xerox Ltd.
03.2020 - 12.2025
Senior Account Manager
Xeretec Group Ltd (formerly Bytes Document Solutions)
06.2019 - 03.2020
Senior Enterprise Account Manager / Enterprise Business Development Manager
Samsung Electronics UK
08.2014 - 06.2019
Major Accounts Director / Senior Corporate Account Manager
Bytes Document Solutions
06.2006 - 08.2014
Large Enterprise Account Manager / Partner & Channel Executive
Xerox UK Ltd
01.2003 - 06.2006
GCSEs -
St Bedes