Danielle Gray
Bilston,Midlothian
Summary
I am an adaptable and motivated communicator who is committed to improving financial controls, processes, and procedures. I believe in building positive working relationships throughout the organisation to effectively communicate financial requirements. As a mentor, I guide department managers in budget forecasting and implementing cost-reduction measures. With my background in finance, I possess extensive knowledge in financial forecasting, budget administration, and cash-flow management. I leverage strong analytical and research skills to develop comprehensive annual budgets. Additionally, I strive for continual improvement in department processes and workflows. Being proactive by nature, I use my planning and problem-solving talents to drive positive change. Throughout my career, I have thoroughly analysed and modeled financial data to generate relevant insights and guide financial decision-making. I am now seeking a full-time position that offers professional challenges, where I can utilise my interpersonal skills, excellent time management, and problem-solving abilities.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certificate
Work history
Finance Manager
Online Education Services (OES)
Musselburgh, East Lothian
09.2015 - Current
- Responsible for the timely and accurate reporting of management accounts including profit and loss and balance sheet statements and reporting information to senior members of management team.
- Developed forecasting and cash-flow management processes to maximise progression and profitability.
- Responsible for the creation of annual budgets, and analysing these against performance throughout the year.
- Managed payroll for 35 employees, including HMRC and pension submissions.
- Managed employee HR records on database to maintain accuracy and updated information. Monitored and reviewed financial controls, processes and procedures to enable best practice development.
- Developed forecasting and cash-flow management processes to maximise progression and profitability.
- Developed and administered annual budgets
- Managed timely and accurate reporting of management accounts and information for detailed analysis.
- Managed payroll for 35 employees, including HMRC and pension submissions.
- Managed employee records on database to maintain accuracy and updated information.
Student Finance Associate
Online Education Services (OES)
Musselburgh, East Lothian
12.2012 - 09.2015
- Advised students from all over the world regarding fee options available for their studies and helped set up their payment plans.
- Provided advice and guidance on student funding matters and available resources to applicants
- Served as first point-of-contact for students via email, phone or through messaging on our bespoke study site.
- Collaberated with internal teams, and external partner universities to ensure timely enrollment of students
- Performed collection of overdue debts from withdrawn students
- Maintained student fee ledger and responsible for the creation and upkeep of student revenue recognition spreadsheets.
Various roles, Customer Services Supervisor
IKEA
Loanhead, Midlothian
08.2011 - 12.2012
- Expertly coordinated Customer Services rotas to meet scheduling needs
- Handled escalated customer complaints
- Processed cash, cheque, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
- Motivated teams of around 20 customer services staff staff to exceed daily targets
- Helped customers to locate specific products by conducting thorough stockroom checks, delivering exceptional service.
- Received cash and cheques and verified genuineness to minimise losses.
- Reconciled cash by day end to maintain accurate balances.
Education
Diploma of Higher Education (DipHE) - Education
University of Edinburgh
Edinburgh 09.2008 - 07.2011
Highers -
Beeslack Community High School
Midlothian 08.2007 - 08.2008
Skills
- Management accounting
- Financial analysis
- Proficent in Microsoft Office applicaitons including Excel
- Proficient in accounting softwares Sage 50 and Xero
- Financial reporting and analysis
- Cashflow forecasting
- Revenue Recognition
- Payroll management
Certification
- AAT (Association of Accounting Technians) Advanced Diploma(Level 3)- Training - due to complete June 2023
Timeline
Finance Manager
Online Education Services (OES)
09.2015 - Current
Student Finance Associate
Online Education Services (OES)
12.2012 - 09.2015
Various roles, Customer Services Supervisor
IKEA
08.2011 - 12.2012
Diploma of Higher Education (DipHE) - Education
University of Edinburgh
09.2008 - 07.2011
Highers -
Beeslack Community High School
08.2007 - 08.2008
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