Danielle Donaldson
Harwich,Essex
Summary
I am a dedicated, detail-oriented professional with experience in providing caravan cleaning and bar services. I possess excellent skills in using a variety of cleaning products and equipment, serving and communicating with customers, till management, as well as having organisation and multi-tasking skills. I am always looking for new skills to learn and I am very motivated in achieving the best of my abilities.
Overview
9
9
years of professional experience
Work history
Caravan Housekeeping
Park Holidays UK
Harwich, Essex
02.2022 - 04.2022
- Polished windows, mirrors and door handles, consistently meeting service and quality standards.
- Operated machine polishing equipment with precision.
- Coordinated inventory, tracked use and ordered new supplies for maintenance and cleaning.
- Assessed car condition, suggesting cleaning procedures for best results.
Bar staff member
The Hallsville Taveren
London, London
11.2012 - 12.2014
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Handled and moved supplies between stores and bars for restocking and storage.
Education
NVQ Level 2 - Maths, English
East Ham Campus
London 03/2002 - 09/2004
Skills
- Customer relations
- Inbound and outbound calling
- Cash Handling
- Till counting
- Stocking and replenishing
- Money handling abilities
- Professional telephone demean
- Safe serving knowledge
- Outstanding customer service
- Challenge 25 policy
- Enthusiastic communicator
- Expert multitasker
- Cash control
- Verbal communication
- Customer retention
- Exemplary hygiene standards
- Bar cleaning and maintenance
- Organised and reliable
- Courteous
- Strong communication
- Problem solving
- Knowledge of beer, spirits and wine
- Beer, wine and cocktail service
- Attention to detail
- Deep-clean techniques
- Self-motivated
- Deadline driven
- Dusting
- Damage inspection
- Organised and efficient
- Five-star resort cleaning
- Supply inventory management
- Mopping and buffing floors
- Vacuuming
- Room tidying
Timeline
Caravan Housekeeping
Park Holidays UK
02.2022 - 04.2022
Bar staff member
The Hallsville Taveren
11.2012 - 12.2014
NVQ Level 2 - Maths, English
East Ham Campus
03/2002 - 09/2004
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