Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Danielle Corps

Eccles,Manchester

Summary

Commercial Manager with multi-year experience in operations and finance. A natural problem solver and point of contact who can be trusted to independently resolve complex queries and facilitate the flow of information across numerous areas. With keen emotional intelligence allowing for strong rapport building with stakeholders of all levels.


Proven in ensuring strict timescales are met and quality standards are consistently upheld, whilst also deeply passionate about creating a culture that empowers teams; simultaneously giving them the platform for both personal and career growth.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work history

Commercial Manager

SMRS
Manchester
07.2022 - Current
  • Scaled my team from 1 to 8 direct reports in a 2-year period.
  • Financial management of client, partner and agency performance.
  • Leading operations teams to consistently provide high quality financial support to the Agency.
  • Managing relationships with agency partners to ensure effective service delivery and cost management.
  • Effectively overseeing complex client billing requests.
  • Managing the Operations team in ensuring an accurate and efficient client billing process to minimise errors and maximise revenue opportunities, including overseeing P, forecast and pre billing management.
  • Developing skills of the Operations team in all relevant systems and tools, particularly Concept.
  • Fulfilling reporting requirements of the agency, which is used to accurately report income, margin, profit and fulfillment every month.
  • Collaborating across the agency to develop and deliver accurate and effective billing and reporting processes
  • Supported the Leadership team and Lead Operations in the delivery of the Operational plan.
  • Driven agency process improvements and encouraged the development and ongoing learning of the Operations team.
  • Liaised & negotiated with external suppliers and contractors to procure cost effective services and products.
  • Built strong working relationships with service providers both inside and outside of the business.

Senior Operations - Commercial

SMRS
Manchester
06.2020 - 07.2022
  • Effectively managed and tracked supplier invoicing, credit card transactions, expenses and agency cost centre budgets.
  • Ensured an accurate and efficient client billing process to minimise errors and maximise revenue opportunities, including management of the WIP, forecasts and pre billed pots.
  • Coordinated the collation of company information and data, which is used to accurately report income, margin, profit and fulfillment every month.


Reception Administrator

SMRS
Manchester
05.2018 - 06.2020

Receptionist

DLA Piper
Manchester
03.2015 - 05.2018

Beauty Therapist

Rehab Hair & Beauty Salon
Manchester
08.2014 - 05.2018

Education

NVQ Level 2 & 3 - Beauty Therapy

Salford College
Manchester
06.2007 - 09.2009

GCSEs -

St Patricks RC High School
Manchester
09.2002 - 06.2007

Skills

    Commercial Management

    Performance Management

    Microsoft Suite

    Project Management

    Stakeholder Engagement

    Continuous Improvement

    Staff Recruitment & Training

    Tableau

Languages

English
Native

Timeline

Commercial Manager

SMRS
07.2022 - Current

Senior Operations - Commercial

SMRS
06.2020 - 07.2022

Reception Administrator

SMRS
05.2018 - 06.2020

Receptionist

DLA Piper
03.2015 - 05.2018

Beauty Therapist

Rehab Hair & Beauty Salon
08.2014 - 05.2018

NVQ Level 2 & 3 - Beauty Therapy

Salford College
06.2007 - 09.2009

GCSEs -

St Patricks RC High School
09.2002 - 06.2007
Danielle Corps