Driving Service Excellence through Engagement: Led the strategic development of all student-facing support services for 14,000 students, consistently prioritising customer engagement and service quality.
Skilled Communicator & Problem Solver: Demonstrated an impressive track record in collaborative, cross-functional teamwork, leveraging strong communication skills to plan projects, manage diverse activities, and effectively resolve complex service challenges.
High-Stakes Communication & Problem Resolution: As a Trauma Risk Management (TRiM) Manager, Designated Safeguarding Lead, and member of the Critical Incident Management Response Group, consistently applied expert problem-solving and clear communication during critical incidents and safeguarding matters.
Leadership in Team Communication & Success: A dedicated leader with 15 years of experience, achieving team success through clear communication, meticulous organisation, and a commitment to collaborative problem-solving.
3 months notice period
Deputised for the District Commander and to proactively work towards continuously improving the performance, morale and use of resources within the district.
Karen Braybrooke, Business Partner, People and Culture (Employer)
kb19265@essex.ac.uk
Lara Carmel, Director of Health and Wellbeing (Professional colleague)
lcarmel@essex.ac.uk