Accomplished, caring professional and a quick learner with successful growth and development over the last 4 years at CLOUD NINE. Holds a passion for people, product development, and the beauty industry. An experienced professional focused on product management with a track record of driving product development from concept to launch. Skilled in developing new products with suppliers and engineers to enhance the product lifecycle and maintain outstanding product quality. Demonstrates an enthusiastic and caring approach to projects
Overview
10
10
years of professional experience
Work History
Product manager
CLOUD NINE
Harrogate, North Yorkshire
07.2023 - Current
Fostered extremely strong relationships with key stakeholders and suppliers to secure consistent product standards and cost efficiency.
Led cross-functional team for successful product launch.
Sampling with numerous overseas suppliers for multiple projects at once.
Managing product life cycle from concept through to post-launch review.
Presenting new product concepts to senior management and to the board for sign off.
Monitored market trends, informing future product development strategies.
Reviewing product return data and communicating key issues to the supplier.
Successfully managing product improvement projects including the reformulation of wet line products and technical specification changes to increase performance.
Closely working with external legal teams to ensure trade marks are explored.
Successful project management of CLOUD NINE's new product range in the UK, committing to rolling out launches globally in 2025.
Factory/supplier visits overseas (Korea) and trade shows.
Organising internal/external product testing sessions reporting results back to the SLT/board with a business product launch case.
Successful implementation of new product processes, testing strategies, weekly and monthly NPD meetings.
Creating, communicating and maintaining all product information, including serial numbers, SKU and product classification data.
Compliance horizon scanning for electrical and wet line products - keeping up to date with the latest symbols for packaging and new legislations globally.
Organising supplier ethical audits, desktop reviews and product inspections before shipments.
Owning and creating internal NPD briefs for design, e-commerce, supply chain and systems.
Fostered a positive work environment, bringing people together from all teams. Ensuring full visibility to milestones and stock in dates, globally.
Supply chain manager
CLOUD NINE
Harrogate, North Yorkshire
08.2022 - 07.2023
Organised logistics to ensure timely delivery of products.
Coordinated with cross-functional teams to streamline production processes.
Managed supplier relationships, improving delivery timescales and warranty tracking processes.
Assisted the business systems team with an ERP integration from Sage 200 to NetSuite.
Successfully delivered on tasks within tight deadlines.
Supported team by demonstrating respect and willingness to help with business problem solving.
Created SKUs, managed virtual stock on hand levels globally and ensured all products were correctly listed on site.
Implemented successful GWP strategies and trading plans with the digital team, including during peak trading times in Q4.
Staff training and mentoring.
Inbound supply chain co-ordinator
CLOUD NINE
Harrogate, North Yorkshire
07.2021 - 08.2022
Customer care co-ordinator
Synthotech Limited
Harrogate, North Yorkshire
08.2020 - 06.2021
Administrative co-ordinator
The Manchester College
Wetherby, Leeds
05.2016 - 01.2019
Junior account executive
Raw Creative Ltd
Harrogate, North Yorkshire
09.2015 - 03.2016
Education
A-Levels -
Saint Aidan's and Saint John Fishers
Harrogate, North Yorkshire
GCSEs -
Wetherby High School
NVQ Level 3 - Education and training
The Manchester College
Wetherby, Leeds
Skills
Product development process
Resource allocation competence
Pricing strategy knowledge
Supply chain
Relationship Management
Product development
Product launches
People management
Project management
Problem-solving
Communication skills
Product change
Motivating teams
Inventory management
Compliance
Data analytics
Discontinuation of products process
Training
Caring
People skills
Confident
Accomplishments
Multiple awards for employee of the quarter and employee of the month.
Jr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud ServicesJr. Network and Systems Engineer at Cloud Himalaya, Data Center & Cloud Services