Daniele Dessi
Elsenham, Essex,Please select a region, state or province.
Summary
Customer-focused Library Assistant adept at working with diverse personality types and providing first-class service. Knowledgeable in circulation procedures and payment processing.
Polite, professional Library Assistant offering excellent skills in customer assistance. Provides helpful support across technological services. Ready to bring focus and dedication to new library role.
Overview
2
2
years of professional experience
Work history
Crew member
McDonald's
Stansted Airport, Essex
07.2023 - 10.2023
- Attended to customers with friendly and accurate service.
- Trained in food safety and hygiene practices.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Addressed questions, concerns and complaints of customers.
- Prepared tea, coffee and carbonated beverages for customers.
- Flexibly took on various roles to support workflow.
Student librarian assistant
Birchwood High School
Bishop's Stortford, Hertfordshire
10.2021 - 07.2022
- Organised book clubs and community events with strong planning skills.
- Fielded questions from patrons about library policies, procedures and services.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Collaborated with school and community groups to promote library programs and services.
- Assisted in maintaining digital archives and databases.
- Inspected book conditions to identify damaged items.
- Checked in and out books and scanned library cards.
- Processed new library acquisitions
- Placed books on proper shelves following classification system when returning to circulation.
Education
A-Levels - Double business Level 3 BTEC/Financial Studies
Birchwood High School
Bishop's Stortford 09.2023 -
Skills
- Cataloguing and shelving
- Reservation processing
- Database management
- Socialisation
- Works well independently/With others
- Customer service-oriented
- IT Skills
Languages
English
Native
Italian
Intermediate (B1)
Spanish
Elementary (A2)
Affiliations
- Reading
- Playing Games - Board/Video/Tabletop/Card
Timeline
A-Levels - Double business Level 3 BTEC/Financial Studies
Birchwood High School
09.2023 -
Crew member
McDonald's
07.2023 - 10.2023
Student librarian assistant
Birchwood High School
10.2021 - 07.2022