Summary
Overview
Work history
Education
Timeline
SalesAssociate
Daniela Andreeva

Daniela Andreeva

Hatfield ,UK

Summary

Experienced professional focused on retail sales with customer-centric approach. Drive sales growth through personalised service and in-depth product knowledge. Excel in creating engaging shopping experiences and building customer loyalty.

Overview

39
39
years of professional experience
4
4
years of post-secondary education

Work history

Sales assistant

Baird Croup
Hatfield , Hertfordshire
03.2025 - Current
  • Built strong relationships with regular customers for repeat business.
  • Offered personalised shopping advice to enhance customer experiences.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Managed till operations smoothly, reducing waiting time for customers.

Early years educator

Busy bees
Harpenden , St.Albans
08.2022 - 04.2025
  • Designed creative lesson plans tailored to each child's individual learning style.
  • Performed regular risk assessments within the school premises to ensure pupil safety.
  • Conducted regular parent-teacher meetings to discuss pupil progress and concerns.
  • Fostered a nurturing environment for optimal child growth and development.
  • Enhanced children's literacy skills by implementing engaging phonics activities.

Sale Assistant

BAIRD GROUP
Hatfield, UK
09.2019 - 07.2022
  • Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
  • Accepted and processed cash, cheque, card and mobile payments.
  • Maintained currency on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.

Team Manager

Clarks Outlet
Hatfield , UK
08.2017 - 09.2019
  • Managed, motivated and developed a team of 12 to consistently deliver exceptional sales.
  • Developed and implemented strategic points objectives, measuring progress against sales to ensure return on investment.
  • Sought timely, efficient solutions to work for continued smooth running of process.
  • Worked closely with the Manager to ensure investment and commitment to main strategy for company progression.
  • Instilled dedication to brand values across kid's department team, maintaining constant high-quality professional service.

Medical Representative

MC Farma
Sofia, Bulgaria
01.2011 - 01.2016
  • Scheduled appointments with medical professionals to sell specific products.
  • Visited stakeholders at hospitals and physician offices to provide information on new medicines.
  • Presented our productions potential clients and answered questions.
  • Built excellent professional relationships with key clients in community and acute settings for continued growth in product portfolio sales.
  • Demonstrated products and specific features at customer locations and special events.
  • Monitored weekly sales to write reports for senior leadership and streamline operational processes.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Menager

Mivex, Ltd.
Sofia, Bulgaria
02.1999 - 01.2011
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Consistently managed client needs through meeting and conversation resulting in positive sales.
  • Improved company customer service rating by 95%.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Researched and updated all required materials needed for firm and partners.
  • Implemented new team onboarding programme, reducing training time from 4 weeks to 2.
  • Supported Chief Operating Officer with daily operational functions.

Manager

Desima Group Company
Sofia, Bulgaria
01.1995 - 02.1999
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
  • Diminished work flow lags, including recruiting, interviewing and hiring top talent.
  • Automated office operations, managed client correspondence and tracked records.
  • Oversaw store opening and closing, including reconciling cash drawers and making bank deposits.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.

Primary Grade Teacher

Secondary School Timiryazev
Sofia, Bulgaria
09.1986 - 06.1995
  • Kept classroom clean, organised and safe for students and visitors.
  • Taught students subject-specific material, learning strategies and social and citizenship skills.
  • Chaperoned field trips to maintain safety and encourage learning.
  • Assessed student progress by administering tests and evaluating results.
  • Planned lessons according to district standards to cover all requirements and prepare for standardised tests.

Education

Primary Teacher - Pedagogy

Sofia University Kliment Ohridsky
Sofia, Bulgaria
10.1985

Humanities

Russian School
Sofia, Bulgaria
09/1979 - 05/1983

Timeline

Sales assistant

Baird Croup
03.2025 - Current

Early years educator

Busy bees
08.2022 - 04.2025

Sale Assistant

BAIRD GROUP
09.2019 - 07.2022

Team Manager

Clarks Outlet
08.2017 - 09.2019

Medical Representative

MC Farma
01.2011 - 01.2016

Menager

Mivex, Ltd.
02.1999 - 01.2011

Manager

Desima Group Company
01.1995 - 02.1999

Primary Grade Teacher

Secondary School Timiryazev
09.1986 - 06.1995

Humanities

Russian School
09/1979 - 05/1983

Primary Teacher - Pedagogy

Sofia University Kliment Ohridsky

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