Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
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Daniela Grunarmelova

Daniela Grunarmelova

Brighton

Summary

Strategic and results-driven project leader with 15+ years of experience spanning global operations, projects delivery, and people management. Proven ability to lead cross-functional teams, manage complex initiatives across regions, and drive process improvements aligned with business goals. Skilled in change management, stakeholder engagement, and strategic planning, with a passion for fostering high-performance, collaborative environments. Known for delivering impactful results through adaptability, inclusive leadership, and a commitment to continuous learning.

Overview

20
20
years of professional experience

Work history

Project Analyst, Global Card Issuance

American Express
Brighton
10.2024 - Current
  • Led the rollout of a regional processing change across 8 EMEA markets, partnering with global stakeholders to ensure smooth execution
  • Delivered a sustainability initiative in 3 APAC markets, supporting the company's environmental goals
  • Built strong cross-regional partnerships and contributed to early stage process improvements
  • Supported team learning and inclusion by mentoring colleagues and facilitating career growth sessions

Team Leader, Centurion Membership Executive, Travel & Lifestyle

American Express
Brighton
09.2022 - 09.2024
  • Lead a team of 15, fostering high performance and continuous improvement
  • Implemented new processes to enhance productivity and customer service
  • Collaborated with senior leadership and cross-functional teams to align team goals with organizational objectives

Centurion Membership Executive, Travel & Lifestyle

American Express
Brighton
11.2021 - 09.2022
  • Managed relationships with cardmembers, enhancing engagement and benefit utilization
  • Achieved business targets through proactive engagement and tailored business plans
  • Analyzed key metrics to prioritise member engagement opportunities

Centurion Relationship Manager Travel & Lifestyle

American Express
Brighton
07.2018 - 11.2021
  • Built strong client and partner relationships, consulting on tailored product and services
  • Shared expert insights into travel and lifestyle events

Researcher

BRS Global
Brighton
04.2018 - 07.2018
  • Sourced and evaluated candidates, managed client accounts

Operations Manager

Holloways of Ludlow Design & Build
London
01.2014 - 04.2018
  • Oversaw large residential projects from design to completion
  • Managed budgets, staff, and client relations, enhancing cash flow and reducing costs

Scheduler

Computacenter UK Ltd.
Leicester
02.2013 - 01.2014
  • Lead a team of 10 schedulers, managed workload and client needs, reported on workflow and costs

Area Operations Co-ordinator

G4S Secure Solutions (UK) Ltd
Sutton
06.2005 - 09.2012
  • Led security coordination for the 2012 London Olympics, managing recruitment and training
  • Managed scheduling for up to 450 security staff in the South West region of England

Education

Masters Degree - Education

Comenius University
01.1997 - 1 2003

High School Diploma - Diploma in Nursing

Saint Elizabeth Medical College
Kosice, Slovakia
06.1997

Skills

  • Global Project Management & Strategic Planning
  • Leadership, Coaching & Team Development
  • Stakeholder Engagement & Relationship Building
  • Change Management & Process Improvement
  • Critical Thinking & Problem Solving
  • Communication & Cross-Functional Collaboration
  • Highly Organised & Detail Oriented
  • Innovative Mindset & Continuous Improvement
  • Tools: Microsoft Office, GPMM, ISP, Sabre Red 360, Workspace, ITSM, Service Now

Languages

English
Fluent
Slovak
Native
Czech
Fluent

Custom

  • Harvard Leadership Edge: Communicating to Connect – Engage Others (Harvard Business Publishing Corporate Learning), 2022
  • Agile Foundations, Agile Project Management, PMI, 2024
  • ITQ Level 2 for IT users, 2013
  • NVQ Level 3: Management, 2012

Timeline

Project Analyst, Global Card Issuance

American Express
10.2024 - Current

Team Leader, Centurion Membership Executive, Travel & Lifestyle

American Express
09.2022 - 09.2024

Centurion Membership Executive, Travel & Lifestyle

American Express
11.2021 - 09.2022

Centurion Relationship Manager Travel & Lifestyle

American Express
07.2018 - 11.2021

Researcher

BRS Global
04.2018 - 07.2018

Operations Manager

Holloways of Ludlow Design & Build
01.2014 - 04.2018

Scheduler

Computacenter UK Ltd.
02.2013 - 01.2014

Area Operations Co-ordinator

G4S Secure Solutions (UK) Ltd
06.2005 - 09.2012

Masters Degree - Education

Comenius University
01.1997 - 1 2003

High School Diploma - Diploma in Nursing

Saint Elizabeth Medical College

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