Daniela Caldeira

• Communicated effectively with following shift through Continental to facilitate maximum productivity.
• Expertly operated specialised lifting equipment
• Skilfully fed raw materials into production machinery such as FIFO, FEFO.
• Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
• Used Computer to enter production data onto EBR accurately.
• Created top-quality products by following strict standards and specifications.
• Managed product flow through production lines, sorting and removing products according to quality assurance guidelines.
• Optimised packing quality by feeding materials into production machines in line with machine operating manual.
• Measured work piece dimensions to determine machine operation accuracy.
• Maintained high levels of organisation and cleanliness for clear and safe working environment.
• Coordinated and transported supply of materials to and from production line.
• Maintained strict quality requirements using scales, callipers and micrometres.
• Guaranteed customer satisfaction, inspecting finished products for quality and adherence to specifications.

• Customer Service manager
• General till Duties
• Customer Service
• Money Handling
• General cleaning
• Analysed statistics and KPIs to identify potential service
• improvements. Improved customer service experiences to facilitate organic growth and loyalty.

• Facilitated smooth rejection process, removing and documenting all rejected product samples in SAP.
• Maintained compliance with regulatory requirements and company policies.
• Drafted corrective actions for non-conforming products and continued quality improvements.
• Created testing protocols to be used across all product lines.

• Used hand tools and table-top equipment to debone, trim and portion meat to customer specifications.
• Minimised waste by using appropriate stock rotation systems and accurate cutting and portioning.
• Produced saleable products from beef, pork and poultry.
• Marinated cuts of meat and prepared kebobs, patties and sausages for grilling.

• Performed cleaning activities across site to maintain safety and compliance.
• Fed raw materials into production machinery.
• Independently operated production line equipment.
• Carried out picking and packing to production requirements, maintaining department dispatch speed.
• Accurately labelled and packaged items.
• Monitored assembly lines to gauge and remove faulty products.
• Maintained clean workstation to comply with safety guidelines and protocols.

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• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Educated customers on promotions, offers and special events to enhance product sales.
• Adhered strictly to policies and procedures for continued company compliance.
• Offered prompt solutions to maintain customer satisfaction.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Offered detailed advice on product and service benefits.
• Cafeteria

• Welcomed new and returning clients, cultivating inclusive space.
• Communicated and enforced safety procedures.
• Evaluated clients' abilities and tailored recommendations accordingly.
• Devised new programmes and monitored client progress.
• Explained exercises clearly to help clients move safely with maximum effort and results.
• Built positive relationships with clients to encourage continued class attendance.