Daniel Zalewski

• Conducted regular employee training to enhance skillsets.
• Streamlined operational efficiency for enhanced customer satisfaction.
• Coordinated marketing campaigns to boost brand visibility.
• Represented organisations at seminars, conferences and business events.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Managed recruitment process, brought talented professionals on board.

• Ensured compliance to health and safety regulations for safe dining environment.
• Developed relationships with suppliers for better inventory management.
• Monitored stock levels regularly; minimised waste and over-ordering incidents.
• Coordinated events and parties to increase restaurant revenue.
• Increased table turnover rate with efficient floor management.
• Managed daily operations for smooth restaurant functioning.

• Identified individual training needs and introduced tailored training initiatives.
• Overseeing compliance with required regulations and control over P&L.
• Making sure restaurant was 'Audit-ready'.
• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.

Key Responsibilities;

• Drafted procedural statements and guidelines for company-wide use.
• Led and managed administrative staff to maintain smooth daily operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Coordinated hiring, recruitment and training strategies to build successful administrative team.
• Maintained smooth-running business operations by delegating priorities to staff abilities.

Key Responsibilities ;

• Designed and implemented training to further develop staff based on business goals.
• Created digital file classification system for company-wide use.
• Led and managed administrative staff to maintain smooth daily operations.
• Controlled resources by department or project and tracked use in Excel.