Daniel Wiltshire
Winchester
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in
customer service best practices and related options.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Woorabinda Foodworks
10.2023 - 12.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Camp Counsellor
YMCA Camp Cosby
05.2023 - 08.2023
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counsellors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Delivery Driver
Linfox Transport Logistic
02.2023 - 05.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Customer Service Representative
Baralaba Foodworks (supermarket)
08.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Removed trash, swept, and mopped floors for professional appearance.
Camp Counselor
YMCA Camp Cosby
05.2022 - 08.2022
Car Sales Executive
Wilmoths Citroen And Mitsubishi
10.2020 - 05.2022
- Managed performance for dealerships for new and used cars, spare parts, and service departments.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Car Sales Executive
Wilmoths Mitsubishi And Citroen
03.2016 - 10.2019
Retail Supervisor
Fatface Ltd
11.2012 - 02.2016
Education
Kings School Winchester
Bartending
European Bartending School
09.2020
Advanced Communication And Object Handling
Mitsubishi Training Acadamy
05.2019
BIIAB Level 2 Diploma in Customer Service - Customer Service
Smart Training And Recruitment
07.2016
Skills
- Friendly, Positive Attitude
- Recreational Program Planning
- Group Supervision
- Computer Proficiency
- Marketing Management
- Sales Records Management
- Client Relationships
- Customer Service Best Practices
- Retail Sales Customer Service
- Problem-solving
- Customer service and engagement
- POS systems operations
Timeline
Assistant Store Manager
Woorabinda Foodworks
10.2023 - 12.2024
Camp Counsellor
YMCA Camp Cosby
05.2023 - 08.2023
Delivery Driver
Linfox Transport Logistic
02.2023 - 05.2023
Customer Service Representative
Baralaba Foodworks (supermarket)
08.2022 - 01.2023
Camp Counselor
YMCA Camp Cosby
05.2022 - 08.2022
Car Sales Executive
Wilmoths Citroen And Mitsubishi
10.2020 - 05.2022
Car Sales Executive
Wilmoths Mitsubishi And Citroen
03.2016 - 10.2019
Retail Supervisor
Fatface Ltd
11.2012 - 02.2016
Bartending
European Bartending School
Advanced Communication And Object Handling
Mitsubishi Training Acadamy
BIIAB Level 2 Diploma in Customer Service - Customer Service
Smart Training And Recruitment
Kings School Winchester