Customer-orientated, strategic-thinking Sales Professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Sales Manager
Skywave Communications Limited
Evesham, Worcestershire
2023.03 - Current
Planned and developed strategies to increase sales territory positioning, exceeding company targets.
Interfaced with customers, determined needs, provided recommendations and up-sold services.
Initiated and elevated new business opportunities by implementing effective networking strategies.
Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
Generated company growth through market expansion and sales.
Secured new clients with impactful pitches and presentations.
Analysed sales to identify top-performing products.
Presented data and reports to inform executive decision-making.
Promoted branding initiatives to maximise customer outreach.
Secured new contracts with strong bid writing and account management skills.
Forecasted product sales to deliver on KPIs.
Retained existing customers and substantially grew customer base, product line and sales volume.
Business Development Manager
Invosys Ltd
Manchester
2022.06 - 2023.02
Oversaw full sales lifecycle from prospecting clients to closing deals.
Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
Leveraged product knowledge to achieve revenue goals and retain clients.
Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
Contacted and converted potential customers via telephone, email and in-person enquiries.
Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Influenced key decision-making and established trust with stakeholders.
Attended prominent industry trade shows, exhibitions and events across UK.
Generated leads to bring in new client revenue and improve bottom-line profitability.
Sales & Operations Manager
Callstream Limited
Birmingham
2012.02 - 2019.12
Developed, recommended and implemented strategies to improve employee work quality and speed.
Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Minimised discrepancies by effectively training employees on best practices, policies and procedures.
Collected regular customer and employee feedback, interpreting findings to enable corrective action.
Analysed financial data to track and achieve budget targets.
Provided expert supervision to department managers and 10+ staff members, delivering optimal productivity.
Supported company growth by working constructively with sales team members, generating new business opportunities.
Served as key corporate representative, liaising with various stakeholders in support of operational excellence.