Summary
Work History
Education
Skills
Interests
Timeline
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Daniel Walkaden

Delivery Driver
Chesterfield

Summary

A hard-working delivery driver with 15 years' experience delivering packages and parcels. I transport parcels and packages to households and businesses and take measures to ensure safety of personal property up to the customer receiving the parcel. I am a tireless driver completing quick routes and delivering quality service. I am a punctual and efficient driver known for reliability, route planning and excellent customer interactions. I am motivated to provide prompt, friendly and professional service at all times. Hardworking employee enthusiastic about any route that I am given. I am sociable person and enjoy meeting all kinds of people and building good customer relationships.

Work History

Delivery Driver

Yodel
Stoke-on-Trent
07.2011 - Current
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • Delivered to customer and carried into their home if they were unable to lift or carry heavy goods.
  • Delivered packages to customers' doorsteps and business offices.
  • Checked products for damage prior to drop-off and reported to managers.
  • Actively listened to customers and handled concerns quickly.
  • Safely loaded collection items onto van to minimise damage while in transit.
  • Drove in highly congested areas and drove safely at all times to avoid accidents and harm.
  • Followed company policies and procedures daily.
  • Answered customer queries regarding deliveries and provided updates on package arrival.
  • Built and maintained professional relationships with customers.

Delivery Courier

Yodel
Stoke-on-Trent
07.2007 - 07.2011
  • Trained in the old school way of using street atlases to plan out routes and gain knowledge of surrounding areas.
  • Expected to drive vans in a sensible manner, respecting and abiding by the laws of the road and being a professional courier driver.
  • Trusted six days a week with thousands of pounds worth of clients' property to be delivered in a safe and professional way.
  • Provided a high quality of service at all times

Barber Shop Owner

Self Employed
Stoke-on-trent
08.1994 - 07.2007
  • Employed new temps and entered employee information into systems.
  • Actively listened to customers' requests, and talked through new hairstyles.
  • Provided successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Resolved client issues by talking things through and reaching an amicable conclusion.

Barbershop Manager

Tony James
10.1992 - 07.1994
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Used clippers and scissors to complete various types of fades, shaves and hair cuts.
  • Designed individualised plans to assist customers in healing damaged or dry hair.
  • Completed in-home services for elderly clients unable to travel to my salon.
  • Oversaw all business operations and made strategic decisions.
  • Managed business customer service, responding to requests and concerns promptly.

Barber Apprentice

Tony Guilliano
Stoke-on-trent
09.1990 - 08.1992
  • Shampooed, conditioned and rinsed clients' hair while speaking to clients about salon product benefits to increase product sales.
  • Answered phone calls daily to assess customer needs, schedule appointments and give advice about hair styles.
  • Received training from senior members of staff and styled hair according to clients' preferences.
  • Maintained a clean and tidy salon, swept up hair, made hot drinks for clients.

Education

Some College (No Degree) - Hairstyling

Cauldon Collage
Stoke On Trent
09.1992 - 08.1995

No Degree - GCSE

St John Fisher
Newcastle - Under - Lyme
09.1985 - 06.1990

Skills

Verbal communication strength

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Interests

Sports, running, cycling, reading, collecting vinyl and music

Timeline

Delivery Driver

Yodel
07.2011 - Current

Delivery Courier

Yodel
07.2007 - 07.2011

Barber Shop Owner

Self Employed
08.1994 - 07.2007

Barbershop Manager

Tony James
10.1992 - 07.1994

Some College (No Degree) - Hairstyling

Cauldon Collage
09.1992 - 08.1995

Barber Apprentice

Tony Guilliano
09.1990 - 08.1992

No Degree - GCSE

St John Fisher
09.1985 - 06.1990
Daniel WalkadenDelivery Driver