Daniel Vade-Annan

Tottenham Stadium

Main duties performed:

• Adherence to all safety and cleaning protocols during game day.
• Making sure the kitchen is always cleaned and disinfected at all times.
• Placing all cooking utensils at their proper placements.
• Performing pre and post event protocols at all times.

Main duties performed:

• Canceling passengers' flight.
• Assisting passengers to book new reservation.
• Assisting passengers to make changes to their existing reservation.
• Ensuring to retain customers at the end of the day.
• Managed over 50 customer calls per day target.
• Informed customers of product, price and policy
  changes to educate on issues and resolve
  concerns.
• Informed customers of product, price and policy
  changes to educate on issues and resolve
  concerns.

CheapOair

Main Duties performed:

• Canceling passenger's flight.
• Assisting passengers to get new flight.
• Assisting passengers to make changes to their
  flight.
• Aiming to retain customers at every opportunity.
• Making outbound calls to airlines and passengers to help resolve issues beyond us.
• Receiving incoming calls from customers.
• Providing best customer service at all times and in
  all situations.

With Times Square Consulting and Same Day
Capital

Main duties performed:

• Assisting clients to get alternative methods to
  finance their businesses based on their
  circumstances.
• Dealing with clients over the phone and via email.
• Explaining available options to customers based
  on their financial situation and type of business.
• Assisting customers to get funding.
• Making and receiving outbound inbound calls.
• Managed over 52 customer calls per day.