Daniel Thomas
Scarborough,North Yorkshire
Summary
I consider myself to be self motivated and enthusiastic with a positive outlook on life. Being punctual is very important to me and setting achievable goals personally and within my work. I enjoy being around people building relationships but can also thrive when working alone.
Being in the property industry has given me a fantastic opportunity to so many meet new people and I believe one of many reason I have been successful is down to my kind and honest nature. I am Organized and adaptable with strong communication and listening skills who has always worked towards targets.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Sales consultant
McCarthy Stone LTD
York, North Yorkshire
04.2020 - Current
- Closed complex deals with a strategic and customer-focused approach.
- Dealt with customer queries effectively, maintaining high quality service standards.
- Assisted customers through entire sales process to ensure satisfaction.
- Nurtured leads into successful conversions, boosting overall sales figures to reach monthly/quarterly targets.
- Listened to customer problems, objections and concerns, offering tailored solutions. Establishing customer purchasing needs, offering personalized guidance with product and purchasing options
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Community engagement bringing communities together through charity events, helping local areas with volunteering days and development activities.
Valuation Manager
Reeds Rains
Scarborough, North Yorkshire
01.2017 - 04.2020
- Achieved accurate property valuations by conducting thorough market research and analysis.
- Led team of valuation analysts for more streamlined operations.
- Analysed real estate data, ensuring precise results.
- Enhanced accuracy of valuations by maintaining up-to-date knowledge on industry trends and changes in regulations.
- Photographed building interior and exterior to properly document features and conditions.
- Negotiating sales and deals with both vendors and buyers.
- Marketing homes on many online portals using floorplans, measurements and photography along with property descriptions.
Sales negotiator
Four Walls or More
Scarborough, North Yorkshire
01.2012 - 12.2017
- Increased customer satisfaction by identifying and addressing their unique needs.
- Achieved sales targets through consistent follow-ups and effective negotiation strategies.
- Identified potential buyers for increased market penetration.
- Coordinated with other team members to achieve collective sales objectives.
- Managed challenging negotiations, ensuring a win-win outcome for all parties involved.
- Enhanced client trust, leading to repeat business and referrals.
- Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
- Received, recorded and presented offers to vendors, confirming all offers in writing for traceability.
- Maintained regular contact with vendors, providing updates on sales chain developments to guarantee excellent relationships and generate repeat business opportunities.
Factory worker
Kingspan
Scarborough, North Yorkshire
01.2011 - 01.2012
- Ensured safety protocols for reducing on-site accidents.
- Achieved high-quality products with careful handling of materials.
- Streamlined workflow by keeping the work area clean and organised.
- Quickly learnt new processes, increased versatility across different roles in the factory.
- Packaged finished products carefully, guaranteed customer satisfaction.
- Maintained fast pace and attention to detail to meet productivity targets.
- Lifted heavy weights using best moving and handling practices to avoid injury.
Sales assistant
Argos
Scarborough, North Yorkshire
12.2007 - 11.2011
- Taking in deliveries, stock counts and stock management.
- Customers service taking orders and returns.
- Upselling insurance.
- Organizing shop floor and displays.
Education
Uniformed Services Level 2 & 3 - Uniformed Services
Yorkshire Coast Colleague
Scarborough 09.2005 - 07.2007
GCSEs - English-C, Maths- D, Science-E, Geography-D, PE-D Graphics Design-D
Scalby School
Scarborough, North Yorkshire 09.2000 - 07.2005
Skills
- Customer Service
- Negotiator
- Communication
- Community Engagement
- Target achievement focus
Affiliations
- Football
- Dining with friends and family
- Dog walking
References
References available upon request.
Timeline
Sales consultant
McCarthy Stone LTD
04.2020 - Current
Valuation Manager
Reeds Rains
01.2017 - 04.2020
Sales negotiator
Four Walls or More
01.2012 - 12.2017
Factory worker
Kingspan
01.2011 - 01.2012
Sales assistant
Argos
12.2007 - 11.2011
Uniformed Services Level 2 & 3 - Uniformed Services
Yorkshire Coast Colleague
09.2005 - 07.2007
GCSEs - English-C, Maths- D, Science-E, Geography-D, PE-D Graphics Design-D
Scalby School
09.2000 - 07.2005
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