Daniel Sumner
York,North Yorkshire
Summary
Enthusiastic Team Member committed to fostering a positive atmosphere for customers and colleagues alike. Supports team efficiency by maintaining high standards of cleanliness and organisation, while assisting with training new staff. Resolves customer inquiries with empathy and professionalism, ensuring a positive experience for all patrons.
Overview
1
1
year of professional experience
Work History
Cashier
Bargain Booze
Preston, Lancashire
02.2025 - 04.2025
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Maintained clean, tidy and organised checkout areas.
- Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
- Completed daily records updates to track sales and accurate payment totals.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Conducted daily cash drawer reconciliations, identifying and rectifying discrepancies promptly.
Team Member
Gamer x Preston
Preston, Lancashire
11.2023 - 02.2025
- Welcomed customers with great enthusiasm and helped guide them towards the activities and locations they desired.
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Assisted customers with whatever they needed to ensure their time at the establishment was the best it could be.
- Clearly explained how things worked when it came to certain areas of the establishment, and guided customers with their chosen activities.
- Worked well with my fellow staff members, and made sure to help them if they needed it whenever possible.
- Handled customer complaints with empathy and professionalism, resolving issues promptly to maintain high levels of customer trust.
- Assisted in the training of new team members, sharing knowledge and best practices to support their development.
Education
A-Levels - Graphic Design
Cardinal Newman College
Preston01-2025
A-Levels - Media, film and tv studies/production
Cardinal Newman College
Preston01-2025
A-Levels - Information Technology
Cardinal Newman College
Preston01-2025
Skills
- Customer engagement
- Conflict resolution
- Product knowledge
- Excellent teamwork skills
- Communication skills
- Positive attitude
- Multi-tasking
Hobbies and interests
- Meeting new people and making friends when possible
- spending time with friends and family
- Playing video games and interacting with computers
- Creating art and thinking of interesting/creative ideas
Timeline
Cashier
Bargain Booze
02.2025 - 04.2025
Team Member
Gamer x Preston
11.2023 - 02.2025
A-Levels - Graphic Design
Cardinal Newman College
A-Levels - Media, film and tv studies/production
Cardinal Newman College
A-Levels - Information Technology
Cardinal Newman College