Daniel Stone

Funeral director

Jonathan Alcock & Sons Ltd

Cheadle, Stockport

11.2001 - 03.2025

Provided compassionate support to bereaved families by discussing funeral arrangements at their time of need. Displaying the highest level of professionalism and sensitivity when dealing with grieving family members.
Acted as a client liaison between hospitals, physicians, H. M. Coroner, Police, Clergy and various third parties.
Organised transport of deceased individuals to the funeral home smoothly 24 hours a day in potentially difficult situations and enviroments.
Coordinated all aspects of funeral arrangements for seamless proceedings.
Handled legal paperwork efficiently reducing stress for grieving relatives. Maintained detailed records of all funeral arrangements.
Worked closely with various third parties to ensure a fitting ceromony would be delivered to the clients specific preferences for comprehensive event management,
Supervised funeral ceremonies guaranteeing dignity and respect at all times. Acting as Master of Ceromonies having overall responsibility and control of funeral staff members and third parties to ensure a professionally delivered service.
Worked with many diverse commuinities ensuring cultural, sociail and economic sensitive services.
Ensured compliance with health and safety regulations for safe working environment.
Demonstrated exemplary customer service for increased client satisfaction.
Improved efficiency by implementing new administrative procedures.
Worked independantly managing own work load ensuring all tasks are completed in a timely manner within a pressured enviroment.
As a senior funeral director with many years experience wasa involved with the training nof new staff ensuring srevcie quality.
Played a pivitol role in transistioning the company to a digital system including the purchase, installation of sytems as well as development and training of staff.
Managed one of the businesses following aquistion of the company from another owner. Helped to establish this once independant business into part of the full company.