Summary
Overview
Work History
Education
Skills
Certification
Interests
Accomplishments
Additional Information
References
Timeline
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Daniel Sinclair

Newcastle Upon Tyne

Summary

I am a diligent and resourceful individual with a keen eye for detail and have a proactive approach to problem-solving and data analysis. I obtain strong organisational and communication skills, essential for managing a range of different tasks and ensuring optimal efficiency in completing said tasks and relevant other inquiries. I'm committed to driving positive outcomes through teamwork, communication and knowledge, with skills I have acquired through longterm experience in the retail sector as well as through research projects during my study at Northumbria University.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Online shopper

Sainsbury's
Whitley Bay
06.2024 - Current
  • Ensured optimal food quality by maintaining food and groceries at proper temperature, in accordance with food and safety standards.
  • Continually monitored incoming online orders to guarantee prompt fulfilment, achieving the required quota to ensure on-time completion.
  • Boosted repeat business by providing exceptional customer service at all times.
  • Steered company towards eco-friendly packaging solutions, contributing to sustainability efforts.

Customer assistant

Tesco
Newcastle upon Tyne
06.2019 - 05.2024
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Ensured health and safety regulations complied within work premises at all times.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting customers.
  • Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
  • Received and recorded early morning deliveries and ensured that they were worked and processed in time for store opening.

Education

Master of Arts - Criminology and Criminal Justice

Northumbria University
Newcastle upon Tyne
09/2023 - 10/2024

Bachelor of Science - Criminology

Northumbria University
Newcastle upon Tyne
09/2019 - 05/2023

Skills

    Customer service handling

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Certification

Full UK Driving License

Interests

Practitioner of Taekwon-Do

Avid musician, playing guitar and piano

Accomplishments

    Obtained both Bronze and Silver Duke of Edinburgh Awards

Additional Information

Previously part of the Northumbria Police Cadets, participating in a range of volunteer work at public events and gaining insight into the world of policing and law enforcement.

References

References available upon request.

Timeline

Online shopper

Sainsbury's
06.2024 - Current

Full UK Driving License

09-2019

Customer assistant

Tesco
06.2019 - 05.2024

Master of Arts - Criminology and Criminal Justice

Northumbria University
09/2023 - 10/2024

Bachelor of Science - Criminology

Northumbria University
09/2019 - 05/2023
Daniel Sinclair