Practitioner of Taekwon-Do
Daniel Sinclair
Newcastle Upon Tyne
Summary
I am a diligent and resourceful individual with a keen eye for detail and have a proactive approach to problem-solving and data analysis. I obtain strong organisational and communication skills, essential for managing a range of different tasks and ensuring optimal efficiency in completing said tasks and relevant other inquiries. I'm committed to driving positive outcomes through teamwork, communication and knowledge, with skills I have acquired through longterm experience in the retail sector as well as through research projects during my study at Northumbria University.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online shopper
Sainsbury's
Whitley Bay
06.2024 - Current
- Ensured optimal food quality by maintaining food and groceries at proper temperature, in accordance with food and safety standards.
- Continually monitored incoming online orders to guarantee prompt fulfilment, achieving the required quota to ensure on-time completion.
- Boosted repeat business by providing exceptional customer service at all times.
- Steered company towards eco-friendly packaging solutions, contributing to sustainability efforts.
Customer assistant
Tesco
Newcastle upon Tyne
06.2019 - 05.2024
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Ensured health and safety regulations complied within work premises at all times.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting customers.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Received and recorded early morning deliveries and ensured that they were worked and processed in time for store opening.
Education
Master of Arts - Criminology and Criminal Justice
Northumbria University
Newcastle upon Tyne 09/2023 - 10/2024
Bachelor of Science - Criminology
Northumbria University
Newcastle upon Tyne 09/2019 - 05/2023
Skills
Customer service handling
Hand-held computer operation
Excellent customer service skills
Proficiency in data interpretation
Statistical analysis
Qualitative methods
Knowledge in sociology
Research project support
Teamwork
Data analysis
Certification
Full UK Driving License
Interests
Avid musician, playing guitar and piano
Accomplishments
Obtained both Bronze and Silver Duke of Edinburgh Awards
Additional Information
Previously part of the Northumbria Police Cadets, participating in a range of volunteer work at public events and gaining insight into the world of policing and law enforcement.
References
References available upon request.
Timeline
Online shopper
Sainsbury's
06.2024 - Current
Full UK Driving License
09-2019
Customer assistant
Tesco
06.2019 - 05.2024
Master of Arts - Criminology and Criminal Justice
Northumbria University
09/2023 - 10/2024
Bachelor of Science - Criminology
Northumbria University
09/2019 - 05/2023