Boxing and combat sports
Daniel Salazar Hanna
Event Crew And Hospitality Specialist
London
Summary
Dedicated and reliable hospitality professional with extensive experience in customer service, food handling, and team collaboration. Skilled in creating exceptional dining experiences, resolving customer concerns, and maintaining high standards of cleanliness and safety. Currently studying Computing at Solent University, combining strong technical aptitude with practical experience to enhance organizational efficiency. Passionate about delivering excellence and consistently exceeding expectations.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Restaurant Waiter
Emilia's Crafted Pasta
10.2023 - 12.2024
- Delivered exceptional customer service by taking orders, answering inquiries, and ensuring a positive dining experience.
- Assisted at the bar by preparing drinks, restocking supplies, and maintaining cleanliness and organization.
- Collaborated with team members to ensure efficient table turnover and smooth restaurant operations.
- Managed special requests and resolved customer concerns promptly to enhance satisfaction.
- Supported opening and closing duties, including inventory checks and setting up the dining area.
Kitchen Supervisor
DF Tacos
04.2018 - 03.2023
- Ordered, inspected, and managed food supplies to maintain quality and freshness.
- Collaborated with front-of-house staff to meet customer needs and maximize satisfaction.
- Supervised kitchen helpers and ensured adherence to food safety standards.
- Cleaned and maintained kitchen equipment and storage spaces daily.
- Weighed and measured ingredients to meet recipe specifications accurately.
Restaurant Supervisor
Bento Noodles Bar S.L
09.2021 - 08.2022
- Supervised staff to maintain high-quality service standards and customer satisfaction.
- Greeted customers, managed table reservations, and provided expert menu advice.
- Handled customer inquiries, feedback, and complaints professionally.
- Conducted quality control checks to ensure hygiene and safety standards were met.
- Achieved cost savings by sourcing quality suppliers and improving efficiency.
Housekeeper
LHA London
09.2017 - 11.2018
- Cleaned and sanitized bathrooms, kitchens, and living areas to maintain a safe environment.
- Changed linens, made beds, and managed housekeeping supplies.
- Supported the general cleanliness and upkeep of shared facilities.
Delivery Driver
Domino’s Pizza
12.2017 - 03.2018
- Delivered customer orders accurately and promptly to various locations.
- Managed cash and card payments upon delivery with precision.
- Ensured the quality and accuracy of all items before dispatch.
Food Waiter
Wahaca Restaurant
10.2017 - 12.2017
- Provided outstanding table service to ensure customer satisfaction.
- Took food and drink orders, delivered items promptly, and handled special requests.
- Presented the menu and offered detailed information about dishes, ingredients, and allergens.
- Assisted with table setups and maintained cleanliness throughout shifts.
Plumber's Assistant
Dtres Servicios S.L
02.2017 - 06.2017
- Installed and repaired pipes, fittings, and fixtures for residential and commercial projects.
- Operated and maintained pumps and water treatment systems efficiently.
- Identified plumbing issues and implemented effective solutions.
Education
Bachelor of Science - Computing
Solent University
London, United Kingdom 04.2001 -
High School Diploma -
IES Vistazul
Dos Hermanas, Seville, Spain 04.2001 -
Skills
Customer Service Skills
- Exceptional customer service, ensuring satisfaction and loyalty
- Effective problem-solving to handle complaints and resolve issues
Hospitality and Food Service Skills
- Order taking and accurate processing of customer requests
- Food presentation and preparation support
- Table setting and efficient service delivery
Teamwork and Communication
- Collaboration with colleagues to ensure smooth operations
- Clear and professional communication with customers and team members
Additional Skills
- Multitasking and working efficiently under pressure
- Attention to detail to maintain high standards of cleanliness and service
- Adaptability in fast-paced environments
Certification
Level 2 - Security Officer Certification (SIA)
Interests
Training and fitness
Exploring new music (pop and rap)
Timeline
Restaurant Waiter
Emilia's Crafted Pasta
10.2023 - 12.2024
Restaurant Supervisor
Bento Noodles Bar S.L
09.2021 - 08.2022
Level 2 - Security Officer Certification (SIA)
09-2020
Kitchen Supervisor
DF Tacos
04.2018 - 03.2023
Delivery Driver
Domino’s Pizza
12.2017 - 03.2018
Food Waiter
Wahaca Restaurant
10.2017 - 12.2017
Housekeeper
LHA London
09.2017 - 11.2018
Plumber's Assistant
Dtres Servicios S.L
02.2017 - 06.2017
Bachelor of Science - Computing
Solent University
04.2001 -
High School Diploma -
IES Vistazul
04.2001 -
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