Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
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Daniel Ross

Alness,Highland

Summary

I gained valuable experience serving customers in a fast-paced food environment, providing friendly and efficient service at the counter and till. I communicated clearly with customers to take accurate orders, answer questions, and resolve any issues in a professional and approachable manner. I made sure each customer felt welcomed and helped, whether they were regulars or first-time visitors. Working closely with my team, I also developed strong interpersonal skills, ensuring smooth coordination during busy periods and creating a positive experience for everyone.

Overview

1
1
year of professional experience

Work history

Chippy Worker

Mcgintys-Eating Plaice
Alness, Higlands
07.2024 - 06.2025
  • Prepared and cooked food to a high standard, including frying fish, chips, and other menu items, ensuring quality and consistency.
  • Operated the till, handled cash and card payments, and provided friendly, efficient customer service.
  • Worked closely with team members in a fast-paced environment, supporting smooth kitchen and front-of-house operations.
  • Maintained high standards of cleanliness and hygiene, following food safety regulations.
  • Carried out various daily tasks including restocking, cleaning, and assisting with deliveries.

Education

National 5 -

Alness Academy
Alness

Skills

  • Frying & Food Preparation – Skilled in safely operating deep fryers and preparing fried foods to consistent quality standards in a fast-paced environment
  • Attention to Detail – Ensured food was cooked correctly, orders were accurate, and presentation met customer expectations
  • Customer Service – Provided friendly and efficient service at the till, handling orders, complaints, and queries professionally
  • Teamwork – Worked closely with colleagues to coordinate tasks during busy periods and maintain smooth operations
  • Time Management – Managed multiple orders simultaneously, prioritising tasks to keep up with demand during peak hours
  • Health & Safety Awareness – Followed hygiene regulations and food safety procedures to maintain a clean and safe working environment
  • Communication – Clear and effective communicator with both customers and team members


Affiliations

  • Rugby

Accomplishments

I gained my Level 5 leadership Qualifaction with Alness Academy

Timeline

Chippy Worker

Mcgintys-Eating Plaice
07.2024 - 06.2025

National 5 -

Alness Academy

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Daniel Ross