Summary
Overview
Work history
Education
Timeline
Generic

Sara Robinson

Bolton

Summary

I am an experienced team member with a strong retail background and understanding in Customer Service, merchandising and stock management. I am comfortable in fast paced working environments and work hard to deliver and maintain high store standards. I have proven to be a reliable and trustworthy employee over the years, and have currently been requested, by my Area Manager, to undertake certain store roles. These include the Monthly Dry Defrost Cycle for the store, whereby I am required to clean all shelves whilst rotating and date checking stock, with any upcoming date issues to be reported to Management daily. The whole store must be completed every month and I do this solely. I am also required to clean all staff areas and am in charge of the main cleaning routines on the shopfloor, with an allotted time during my shifts to complete these tasks. Due to this, I can manage my time well, plan and organise the jobs required, and am an honest team member. I have a strong work ethic backed up by my time keeping and sickness record. As I have worked various roles over the years, I put in 100% effort using my knowledge, experience and initiative where necessary. I am conscientious and believe in doing a good job.

Referees are available on request.

Overview

27
27
years of professional experience
7
7
years of post-secondary education

Work history

Retail Assistant

Farmfoods
Bolton
02.2006 - Current
  • Excellent customer service, cash handling and till work.
  • Processing daily deliveries of Chilled, Frozen and Dry goods in a timely fashion, whilst date checking and rotating where necessary, including any POS required.
  • Merchandising areas where necessary to make room for stock and/or improve sales.
  • Ensuring thorough completion of daily defrost cycle including any waste products.
  • Monthly dry defrost cycle for all store - reporting issues back to Management.
  • Monthly stocktakes undertaken and preparation.
  • Cleaning shop floor and adhering to company routines as well as staff areas and general housekeeping.

Sales Advisor

Brighthouse
Bolton
04.2005 - 02.2006
  • Selling white goods and home equipment on HP to customers.
  • Generating new customers and ensuring all contracts are explained.
  • Monitoring customer accounts and collecting overdue payments where possible.
  • Meeting and exceeding sales targets.
  • Cleaning and merchandising incoming goods and general housekeeping.

Retail Assistant /Assistant Manager/Store Manager

The Works (Remainders Ltd)
Bolton
05.1999 - 02.2005
  • Excellent customer service.
  • Delivery processing and merchandising including window, wall and table displays.
  • Stock ordering for internal and external companies including any invoices.
  • Cash handling, till work and all banking procedures.
  • Promotions and Seasonal Sale set ups.
  • Sales and budget targets.
  • Health and Safety / Security issues.
  • Staff recruitment / training / rotas and holiday planning.
  • Weekly paperwork / filing and regular updates with AM.
  • Store closed resulting in redundancies.

Part Time Retail Assistant

Woolworths
Bolton
09.1998 - 05.1999
  • Initially taken on as Christmas staff for the Entertainment Dept. Worked here whilst at College and also Part Time at Shoe Express. Was asked to stay on after Christmas.
  • Excellent customer service with cash handling and till work.
  • Changing Top 40 Singles / Albums / Videos charts weekly.
  • Processing deliveries alphabetically.
  • General housekeeping.

Part Time Retail Assistant

Shoe Express
Bolton
10.1997 - 12.1998
  • Initially taken on as Christmas staff knowing store was closing in the New Year, however store stayed open an extra 12 months so was asked to stay.
  • Excellent customer service with cash handling and till work.
  • Delivery processing and stock replenishment.
  • In charge of upstairs Ladies Dept on Saturdays with 2 other Team members.
  • General housekeeping.

Education

GCSEs -

Little Lever School
09.1992 - 05.1997

A-Levels -

North Bolton Sixth Form College
Bolton
09.1997 - 05.1999

NVQ Level 2 - Team Leading

Achieved while working at Farmfoods
01.2007 - 09.2007

Timeline

NVQ Level 2 - Team Leading

Achieved while working at Farmfoods
01.2007 - 09.2007

Retail Assistant

Farmfoods
02.2006 - Current

Sales Advisor

Brighthouse
04.2005 - 02.2006

Retail Assistant /Assistant Manager/Store Manager

The Works (Remainders Ltd)
05.1999 - 02.2005

Part Time Retail Assistant

Woolworths
09.1998 - 05.1999

Part Time Retail Assistant

Shoe Express
10.1997 - 12.1998

A-Levels -

North Bolton Sixth Form College
09.1997 - 05.1999

GCSEs -

Little Lever School
09.1992 - 05.1997
Sara Robinson