DANIEL RECSETAR
Blackpool
Summary
I am a highly skilled and experienced customer service professional with a strong track record of performance in supporting and leading operations for industry leading businesses. Over the years I have risen from the shop floor to supervisory positions due to my work ethic, diligence and capacity to achieve the desired results with the budget and resources allocated to me. I am now looking for a new career opportunity where I can maximise my skills and knowledge whilst working for a company I am hugely passionate about.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work history
DPD Owner driver franchise
DPD
Preston, Lancashire
02.2020 - Current
- Ensured client satisfaction with prompt and courteous service.
- Used handball techniques for smooth loading and unloading of packages.
- Maintained vehicle in top condition for reliable performance.
- Maintained regular contact with logistics management, updating on progress and reporting issues.
- Planned delivery routes to reduce travel time and distance travelled.
Residential support worker
SBL Care
Blackpool, Lancashire
07.2025 - 12.2025
- Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
- Conducted routine checks during night shifts to maintain a secure environment for everyone in residence.
- Fostered a sense of community amongst residents through organised activities.
- Improved resident wellbeing with individualised care plans.
- Maintained cleanliness, enhancing living conditions for residents.
- Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
Deputy Manager
Viva Vegas Diner Bar & Grill
01.2016 - 01.2020
- Experience in purchasing stock, supplies and negotiating prices with trade suppliers
- Budget management and control including food and labour costs
- Producing highly informative Excel reports and emails for relevant stakeholders
- Ensuring health & safety/hygiene procedures & regulations are maintained
- Responsible for recruitment, training and developing staff
- Experience in analysing sales reports
Shift Manager
Pizza Hut
01.2012 - 01.2016
- Delivering high standards of customer service
- Regularly leading teams to exceed company KPIs
- Proficient in handling and processing large cash and card transactions
- Proven ability in operational processes including recording deliveries and overseeing stock takes
- Trustworthy key holder
Setting-out Engineer
Northwest Stone Masonry
01.2010 - 01.2012
- Experience in project management and the end to end process
- Ability to adapt to new working environments
- Ensuring all work is completed to an exceptionally high standard
- Highly organised with strict time management skills
Trainee Engineer
Balfour Beatty
01.2008 - 01.2010
- Rapidly progressed from an unpaid work placement to Trainee Engineer, always striving for continuous improvement
Education
Warbeck High School - GCSE's including mathematics, English
Warbeck High School
01.1994 - 01.1999
Continuous Professional Development - NVQ Level 2 in Site Technical Support, Outlook, Excel and Word, First Aid
Skills
- Organisation
- Attention to detail
- Problem solving
- Communication skills
- Interpersonal skills
- Teamwork
- Leadership
- Self-motivation
References
Available upon request.
Timeline
Residential support worker
SBL Care
07.2025 - 12.2025
DPD Owner driver franchise
DPD
02.2020 - Current
Deputy Manager
Viva Vegas Diner Bar & Grill
01.2016 - 01.2020
Shift Manager
Pizza Hut
01.2012 - 01.2016
Setting-out Engineer
Northwest Stone Masonry
01.2010 - 01.2012
Trainee Engineer
Balfour Beatty
01.2008 - 01.2010
Warbeck High School - GCSE's including mathematics, English
Warbeck High School
01.1994 - 01.1999