Shauna Wynne
Salford ,Lanchasire
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
4
4
years of professional experience
Work history
Catering Van
Nuttys Buttys
Salford , Lancashire
2020.04 - 2023.04
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
Cleaning worker
Claire
Salford , Lancashire
2020.03 - 2022.08
- Achieved guest satisfaction by thorough cleaning of hotel rooms.
- Scrubbed hard floors using machines, resulting in sparkling finishes.
- Maintained cleanliness in high-traffic areas for a healthy environment.
- Swept and mopped floors, leaving them dirt-free and polished.
- Created a tidy atmosphere with regular dusting and vacuuming tasks.
- Provided spotless surfaces with the use of appropriate cleaning agents.
- Removed rubbish regularly to avoid any build-up or unpleasant odours.
- Deep cleaned toilets and washrooms, ensuring regular replenishment of toilet rolls, soap and hand towels.
- Worked quickly to complete cleaning within allotted timeframes.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Communicated well with team across multiple locations.
- Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
Junior hairdresser
Danielle Newns
Salford , Lancashire
2019.06 - 2020.05
- Swept up cuttings after each haircut to maintain a tidy work station.
- Washed clients' hair before cutting or styling it, maintaining high standards of hygiene.
- Managed appointment bookings efficiently using digital scheduling systems, optimising use of time and resources.
- Handled cash transactions accurately at checkout counter after services rendered.
- Maintained clean and hygienic salon environment for enhanced client comfort.
- Ensured adherence to health and safety regulations, minimising risks of accidents within the salon premises.
- Performed stock checks regularly, preventing shortages of essential supplies.
- Thoroughly rinsed, shampooed, conditioned and applied treatments to clients' hair according to needs, ensuring comfort throughout.
- Maintained adequate stock of dry towels, clean mixing bowls and , supporting the hairdressing productivity.
- Maintained a clean, tidy salon environment through diligent sweeping of hair, disinfecting of workspaces to ensure optimum presentation of salon.
- Provided regular refreshments and snacks for continued customer satisfaction.
- Checked on customers throughout long appointments, maintaining continued comfort and contentment.
Education
GCSEs - Completed GCSE’s with Bs & Cs
St Ambrose Barlow
Manchester 05.2016
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Leadership
Timeline
Catering Van
Nuttys Buttys
2020.04 - 2023.04
Cleaning worker
Claire
2020.03 - 2022.08
Junior hairdresser
Danielle Newns
2019.06 - 2020.05
GCSEs - Completed GCSE’s with Bs & Cs
St Ambrose Barlow