Daniel Petersitzke

• Coordinated linen, silverware, glassware requirements maintaining aesthetic appeal of the restaurant.
• End-of-day accounting tasks ensuring financial accuracy and locking up of the venue.
• Ensured accurate orders by effectively communicating with kitchen staff.
• Trained new staff members, promoting consistent service standards across the team.

• Built strong, trusting relationships through attentive listening and personalised communication
• Responded sensitively to individual needs, preferences, and non-verbal cues
• Maintained a calm and supportive approach in high-pressure environments
• Worked collaboratively to ensure inclusive, welcoming experiences for all guests
• Supported private events, requiring flexibility, structure, and teamwork

• Provided consistent guidance and support to team members, adapting communication styles to individual needs
• Maintained structured routines and clear expectations to support team performance
• Responded calmly and effectively to challenging situations, prioritising safety and wellbeing
• Led by example, demonstrating patience, emotional regulation, and professionalism
• Supported training and development of staff through clear instruction and encouragement

• Acted as first point of contact for residents and students, offering clear guidance and reassurance
• Maintained professional communication with individuals of varying needs and backgrounds
• Ensured health, safety, and safeguarding procedures were followed consistently
• Tea
• Completed daily reports with high attention to detail and accuracy

Supported a safe, structured, and secure environment

• Delivered consistent, supportive customer service with patience and empathy
• Followed clear routines and procedures to maintain safety and hygiene standards
• Worked proactively to maintain clean, organised, and welcoming environments
• Collaborated closely with team members to support smooth daily operations

• Communicated clearly and positively with a wide range of individuals
• Demonstrated strong attention to detail and routine adherence
• Supported team wellbeing through cooperation and reliability
• Maintained high standards of cleanliness, safety, and organisation