DANIEL OWEN
Mold,Flintshire
Summary
Contracts Manager with a proven background in sales, now specialising in managing service contracts. Known for building strong client relationships, coordinating operational teams, and ensuring projects are delivered on time and to standard. Reliable, solutions-focused, and highly organised, with a track record of achieving targets. Skilled communicator with a hands-on approach and a commitment to delivering high-quality results. Seeking a role where commercial awareness, people skills, and operational oversight are valued.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Contracts Manager
Premier Compliance
Deeside, Flintshire
08.2024 - Current
- Responsible for overseeing end-to-end management of fire damper testing contracts for a multitude of clients including NHS Trusts, universities, and local authorities.
- Prepare detailed quotations and proposals for both testing and remedial works, ensuring accuracy and alignment with client budgets and industry standards.
- Act as the main point of contact between clients and operational teams, ensuring clear communication, scope compliance, and timely project delivery.
- Review and sign off all post-testing reports, ensuring technical accuracy, clarity, and actionable remedial recommendations.
- Lead client meetings and progress reviews, addressing queries, clarifying technical details, and building long-term client relationships.
- Monitor contract performance and proactively resolve any operational or delivery issues.
Sales Team Manager
OriGym Centre Of Excellence
Liverpool
04.2023 - 07.2024
- Responsible for ensuring that the sales team hit and surpass their monthly targets and sales related KPIs.
- Drove the team to achieve multiple new company records such as highest revenue generated within a single month, & highest revenue generated within a single day.
- Responsible for helping all 16 sales representatives optimise their working day by offering efficient working practices.
- Leading monthly 1-2-1 meetings with team members, providing them with areas for improvement to help increase their performance.
- Responsible for distributing leads and balancing volumes that each individual receives, in order to create fairness across the team.
- Orchestrated successful email marketing campaigns to further boost sales.
- Developed sales incentive programs, to increase team motivation and productivity.
Assistant Sales Manager
OriGym Centre of Excellence
Liverpool
09.2022 - 04.2023
- Responsible for listening to sales calls and providing feedback to representatives, whilst identifying potential areas for improvement.
- Executed CPD training for staff to help them with various areas of their sales calls / processes. Spearheaded a training session which helped to boost Paid in Full sales by 8% .
- Demonstrated excellent time keeping abilities by juggling personal sales performance, whilst simultaneously providing support to both other reps and higher management.
- Coordinated market research to identify ways to overcome objections based around key competitors.
Sales Representative
OriGym Centre Of Excellence
Liverpool
03.2020 - 09.2022
- Assisted a wide demographic of customers with the enrollment process for fitness qualifications such as PT Diplomas.
- Established track record of exceptional performance, consistently exceeding given sales targets.
- Generated £100,000 in revenue within one month -a feat only achieved by 4 reps in company history.
- Consistently ranked among highest performers in metrics linked to both revenue and productivity.
Online English (ESL) Teacher
DaDaABC
Online
09.2018 - 02.2020
- Supported 23 Chinese students aged between four and 17 in learning of English as a second language by leading regular one-to-one lessons via a two-way interactive learning platform.
- Effectively managed back-to-back lessons each day; ensuring lessons run to schedule through strict time management.
- Enabled student and parent understanding of progress, by providing written summaries of lesson content, student attainment and areas for improvement.
- Secured top 10% rating of all 2,500+ teachers based on positive student and parent feedback.
Activity Manager
Plus Education Summer Programme
Liverpool / Windsor
07.2018 - 09.2018
- Organised and supervised delivery of diverse programme of activities, ranging from sports to off-site excursions for groups of attending multi-national students aged between nine and 17.
- Led a team of nine activity leaders, drawing on first-hand experience in the role to guide and support.
Customer Service Assistant
Argos
Mold
09.2017 - 02.2018
- Ensured responsive merchandising and customer support over busy Christmas period, as temporary staff member; invited to assume permanent role, only seasonal staff member to do so, based on service excellence
- Consistently met all sales targets by proactively capitalising on opportunities to add additional order items, secure purchase of insurance policies and sign up to Argos store cards.
Education
BSc (Hons) - Psychology
University of Manchester
09.2014 - 06.2017
A Level -
Alun School
09.2012 - 06.2014
GCSE -
Alun School, Mold
09.2010 - 07.2012
Skills
- Rapport and relationship building
- Proficient in CRM software
- Sales strategies
- Clear and concise communicator
- Leadership
- Problem-solving skills
Affiliations
- Gym Enthusiast for over 10 years
References
References available upon request.
Timeline
Contracts Manager
Premier Compliance
08.2024 - Current
Sales Team Manager
OriGym Centre Of Excellence
04.2023 - 07.2024
Assistant Sales Manager
OriGym Centre of Excellence
09.2022 - 04.2023
Sales Representative
OriGym Centre Of Excellence
03.2020 - 09.2022
Online English (ESL) Teacher
DaDaABC
09.2018 - 02.2020
Activity Manager
Plus Education Summer Programme
07.2018 - 09.2018
Customer Service Assistant
Argos
09.2017 - 02.2018
BSc (Hons) - Psychology
University of Manchester
09.2014 - 06.2017
A Level -
Alun School
09.2012 - 06.2014
GCSE -
Alun School, Mold
09.2010 - 07.2012
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