

• Grounds Maintenance: Maintained outdoor areas year-round, ensuring hotel grounds remained clean, tidy, and well-presented in all seasons.
• Plant Care: Carried out regular watering and basic care of plants to maintain healthy and attractive landscaped areas.
• Teamwork: Worked closely with the maintenance department on a variety of grounds improvement and refurbishment projects.
• Practical Landscaping Experience: Assisted with the preparation and installation of large areas of artificial grass (astroturf) as part of site improvement works.
• Manual Labour: Experienced in physically demanding tasks including lifting, moving materials, removing old flooring, and preparing work areas.
• Problem Solving: Adapted to changing priorities and assisted with a range of maintenance and landscaping tasks as required.
• Attention to Detail: Maintained high standards of presentation across outdoor spaces and completed projects to a professional standard.
• Reliability & Punctuality: Demonstrated strong timekeeping and dependability while working independently and as part of a team.
• Health & Safety Awareness: Completed Manual Handling Training and followed safe working practices when using equipment and handling materials.
Linen Porter | 5-Star Hotel
• Maintained the presentation and cleanliness of hotel grounds, public areas, and outdoor spaces to a high standard.
• Managed and distributed linen and housekeeping supplies across a 75-room luxury hotel, demonstrating strong organisational skills and attention to detail.
• Performed carpet cleaning, steam cleaning, and deep-cleaning tasks throughout guest rooms and public areas using specialist equipment.
• Assisted with room set-ups, bed conversions, and the installation of cots and rollaway beds, involving regular manual handling and physical work.
• Carried out general maintenance and presentation tasks, including polishing brass fixtures and supporting the upkeep of hotel facilities.
• Maintained clean, organised storage areas and ensured supplies and equipment were stored safely and efficiently.
• Supported housekeeping teams during busy periods, demonstrating flexibility, teamwork, and the ability to work under pressure.
• Delivered professional customer service while assisting guests with enquiries and requests.
• Completed Forbes 5-Star Service Training and consistently maintained high standards of presentation, professionalism, and attention to detail.
Grounds Maintenance & Landscaping: Experienced in maintaining outdoor areas, watering plants, planting trees, laying astroturf, and carrying out general grounds upkeep to a high standard
Equipment & Practical Skills: Familiar with the safe use of strimmers, hedge cutters, hand tools, and basic carpentry techniques, with experience completing pothole repairs and general maintenance tasks
Physical Work & Reliability: Strong work ethic with experience in physically demanding roles, excellent punctuality, and the ability to work efficiently in all weather conditions
Teamwork & Communication: Worked effectively with maintenance, housekeeping, and operational teams while maintaining professional communication with colleagues and guests
Problem Solving & Attention to Detail: Proactive in identifying issues, prioritising tasks, and maintaining high standards of presentation, safety, and workmanship
Jefferson Malagola from Kenmare Bay Hotel
accommodation@kenmarebayhotel.com
Greg O’Hanlon from Ulster university
G.ohanlon@ulster.ac.uk
Verónica López Rubio from Sheen Falls Lodge
veronicalopez@sheenfallslodge.ie