Daniel Onowu
London
Summary
Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency in delivering large-scale transformation across data privacy, finance, compliance, and ERP environments.
Experienced in managing complex stakeholder ecosystems, partnering with Finance, Procurement, HR, Legal, Risk, Compliance, Privacy, and Technology teams internally, while collaborating externally with system integrators, regulators, auditors, and third-party vendors to drive alignment and ensure delivery against policy and control requirements. Proven ability to define and document technical requirements, map end-to-end business processes, and embed policy-to-system traceability across platforms such as SAP Fieldglass, Workday, Oracle ERP, Salesforce, OneTrust, and Snowflake. Strong grounding in governance, privacy (GDPR, UK Data Protection Act), SOX, and IFRS principles, enabling delivery of compliant and operationally sound solutions.
Overview
17
17
years of professional experience
Work history
Business Architect / Senior Business Analyst
London Stock Exchange Group
01.2025 - 12.2025
- Driving enterprise-wide Data Privacy (RTBF) and External Workforce Programme (EWP) initiatives, leading process mapping, control design, and data lineage validation across platforms such as OneTrust, Salesforce, Eloqua, Workday, Fieldglass, and Snowflake.
- Responsibilities & Achievements:
- Led cross-functional mapping and remediation of Right to Be Forgotten (RTBF) workflows across LSEG’s enterprise systems (Salesforce, Eloqua, Workday, Gainsight, Snowflake, AAA), strengthening data handling controls, and reducing compliance risk across platforms.
- Authored detailed RTBF process documentation and Lucidchart BPMN workflows covering request intake, validation, deletion propagation, and audit evidence across interconnected systems.
- Designed and implemented a compliance-by-design framework for Privacy and Data Protection Policy outcomes, embedding risk-informed controls and system-level enforcement across multiple business functions.
- Produced RASCI matrices and system dependency maps illustrating accountability and ownership across Data Governance, Privacy Office, MDM, and platform teams, mapping business processes to regulatory and risk control outcomes.
- Defined and validated end-to-end data lineage and PII deletion traceability, ensuring alignment between intake systems (OneTrust) and operational platforms.
- Facilitated stakeholder alignment sessions with system owners (Eloqua, Salesforce, Gainsight, Workday, OneTrust) to standardise RTBF handling logic and validation checkpoints.
- Delivered an enterprise-wide Data Privacy Requirements Register mapping PDP outcomes to technical controls, audit artefacts, and system enforcement evidence. Supported data lineage validation and control testing across master data and marketing ecosystems to strengthen Article 30 records and operational assurance.
- Partnered with the Privacy Office, Data Governance, and Corporate Engineering to define the Target Operating Model for RTBF, ensuring sustainable and auditable data-erasure practices.
- Supported end-to-end delivery of SAP Fieldglass requirements across onboarding, access, and tenure governance. Applied Lean principles and value stream mapping to streamline onboarding, tenure, billing, and access governance processes for external workers.
- Delivered 31 system-enforced policy controls via Fieldglass. Produced traceable BRDs, functional specs, and system logic tied to audit and compliance requirements
- Ran joint configuration and testing workshops with cross-functional teams including Legal, Risk, and Procurement.
- Authored detailed user stories, test criteria, and functional requirements across SAP Fieldglass and Oracle ERP, tied to audit frameworks.
- Managed control-to-system traceability artefacts for governance forums and audit readiness.
- Directed UAT and regression test cycles, producing BDD-style test cases and coordinating with QA.
- Liaised with Fieldglass administrators to ensure access rights and configuration readiness.
- Onboarded and coached junior analysts and new Fieldglass users by developing modular training assets across Contingent, Services, and Profile Worker modules.
- Produced value statements and control outcome roadmaps for Programme Increment (PI) planning sessions across Fieldglass and ORMB rollout streams.
- Developed risk registers and mitigation actions for Privacy and workforce programmes, providing visibility into residual and systemic risk exposure.
- Technologies used: SAP Fieldglass, Workday, Oracle ERP, ORMB, Jira, Confluence, Azure DevOps, BDD frameworks, SharePoint, Excel, PowerPoint, Visio, MS Teams, Lucidchart.
Senior Business Analyst
London Stock Exchange Group
08.2023 - 01.2025
- Supporting critical ERP migrations across finance and HR functions, driving requirements gathering, data mapping, system testing, and stakeholder alignment across platforms such as Oracle, Workday, and SAP.
- Facilitated workshops and data capture sessions to elicit requirements / determine the EWP (External Workforce Program) go/no-go decision while identifying projects risks, facilitating transparency.
- Collaborated with wider project team to define and document integration points between systems, ensuring seamless data flow and interoperability in ORMB (Beacon)
- Supported Source-to-Pay (S2P) automation within the Beacon Programme, driving purchase order, invoice matching, and supplier payment integration across SAP and Oracle.
- Partnered with external system integrators, auditors, and implementation partners to validate design decisions, migration logic, and control compliance across multiple environments.
- Mapped out Order-to-Cash (O2C) workflows during Quantile and Acadia integrations, ensuring billing alignment, revenue recognition, and financial control under IFRS standards.
- Conducted supplier due diligence and third-party process reviews, ensuring compliance with LSEG procurement policies and external financial reporting standards
- Partnered with Risk, Compliance, and Internal Audit teams to embed regulatory and control checkpoints within finance processes, enhancing transparency and audit traceability.
- Streamlined Contract-to-Invoice (C2I) and Project-to-Invoice (P2I) processes during the ORMB migration, improving billing consistency and financial data integrity.
Business Analyst / Product Owner
The Premier League
05.2022 - 06.2023
- Responsible for MOAS daily functions, provided technical guidance to infrastructure team, delivering end to end compliance and regulatory checks across projects workflow.
- Directed the end-to-end redevelopment of the Match Official Administration System (MOAS) across The Premier League, The FA, EFL, and PGMOL, aligning technology delivery with operational governance and regulatory expectations.
- Owned product vision and delivery roadmap, aligning functional and technical priorities to governance, compliance, and operational efficiency targets across multi-agency football operations.
- Engaged multiple internal and external stakeholders — including Refereeing Operations, IT, Legal, Finance, and third-party development partners — to validate requirements, manage dependencies, and coordinate phased delivery.
- Led Agile delivery ceremonies including sprint planning, backlog refinement, and retrospectives; authored comprehensive epics, user stories, and BDD-style acceptance criteria in Jira to guide iterative releases.
- Redesigned core workflows for officials’ scheduling, payments, and compliance checks, embedding automation, validation rules and exception handling logic that reduced process failure rates and improved overall risk control.
- Collaborated with data protection officers and legal representatives to confirm that data access, retention, and sharing met UK GDPR and sporting integrity requirements.
- Defined KPIs and reporting dashboards for performance tracking, enabling transparent progress monitoring for executives across The Premier League, The FA, and PGMOL.
- Achieved a 35% improvement in system performance and a 26.5% reduction in operational costs through process re-engineering, UI simplification, and rules-based approval automation.
- Orchestrated cross-functional workshops to align stakeholders on scope, dependencies, and outcomes; ensured traceable requirements and governance alignment across federated teams.
- Led UAT and regression testing strategy, managing test planning, execution, and defect triage to validate functionality and readiness for production release.
- Delivered compliance dashboards for senior leadership, providing transparency over operational and regulatory risk posture
- Implemented robust governance and change control frameworks ensuring auditability, version traceability, and post-implementation stability.
- Mentored and upskilled a team of three Business Analysts, embedding structured documentation, stakeholder management, and Agile techniques to strengthen delivery discipline.
- Provided weekly programme briefings to senior leadership across football bodies, communicating delivery progress, system KPIs, and dependency resolutions.
- Technologies used: JIRA, Confluence, Azure DevOps, Figma, SharePoint, Visio, Excel, MS Teams, bespoke .NET MOAS platform.
Business Analyst
Deloitte
06.2019 - 03.2022
- Supporting the development, documentation and delivery of process innovations driving the attainment of ERP system overhauls.
- Delivered requirements across finance, HR, and reporting functions during a company-wide ERP rollout using Agile and Waterfall hybrid methodologies.
- Facilitated stakeholder workshops to define business rules, map processes, and validate system configurations using BPMN and Visio.
- Led process re-engineering to streamline workflows across 10 departments, reducing paperwork by 75% and improving data accessibility.
- Produced BRDs, functional specs, and change logs aligned with version control policies for use across CI/CD pipelines.
- Managed UAT and SIT planning for up to 8 impacted systems: documented scenarios, acceptance criteria, and defect logs.
- Delivered training guides, onboarding support, and change comms to embed new tools and governance practices.
- Supported SharePoint redesign to digitise approvals and implement metadata tagging aligned to document lifecycle policies.
- Championed cross-functional engagement strategies and authored impact assessments tied to regulatory change.
- Technologies used: SharePoint, Visio, JIRA, MS Project, Excel, PowerPoint, GIT, CI/CD pipelines.
- Designed and implemented a change strategy targeted at a new version control system and managing potential challenges in adoption, leading to better code management and enhanced team productivity.
- Initiated an organisation-wide mentorship program via the “ASK” model improving culture, work ethic and employee skills.
- Liaised with financial reporting and IT teams of ~30 professionals to reduce costs and improve internal & external reporting.
- Technologies used: SharePoint, Visio, JIRA, MS Project, Excel, PowerPoint, GIT, CI/CD pipelines.
Business Analyst
Mastercard
07.2017 - 04.2019
- Supporting several global payment technology transformation initiatives across all phases of the project.
- Responsibilities & Achievements:
- Delivered business analysis and requirements documentation for global payment platform transformation projects.
- Mapped current vs target state workflows across access, authorisation, and transaction validation systems.
- Supported Agile adoption by creating training content and mentoring cross-functional teams on delivery principles.
- Facilitated change management activities for over 50 requests tied to Africa region transitions.
- Led SIT/UAT coordination for payment workflows, managing traceability in JIRA and validating user journeys.
- Documented business cases and data flow diagrams to support proposed enhancements and platform integrations.
- Chaired stakeholder reviews to agree on billing logic, reconciliation paths, and user acceptance criteria.
- Managed a team of 3 consultants and implemented robust performance management systems to drive continuous improvement processes.
- Facilitated change management requests for over 50 change requests related to Africa transition project. This includes, building the change management tool, impact and readiness assessment, and chairing the bi-weekly Change Forum meetings.
- Technologies used: JIRA, Confluence, Excel, SQL, Lucidchart, SAFe frameworks, internal access and payment tools.
Senior Business Analyst - Insurance & Risk Transformation
AIG
09.2014 - 04.2017
- Delivered business and technical requirements across underwriting, claims, and policy systems, aligning solutions with enterprise, regulatory, and operational goals.
- Responsibilities & Achievements:
- Partnered with underwriting, claims, and finance teams to enhance Guidewire, Oracle ERP, and Salesforce, boosting automation, data accuracy, and compliance visibility.
- Designed and optimised dashboards in Power BI and Excel to track key risks, control strength, and governance performance.
- Led UAT activities, including test design, execution, and validation in Azure DevOps, ensuring readiness for production rollout.
- Mentored junior analysts, embedding structured documentation, traceability, and audit-ready reporting across delivery streams.
Business Analyst - Digital Service Transformation
Salient Humanitarian Organisation West Africa
06.2012 - 07.2014
- Gathered and refined functional requirements, designing service workflows in Visio to ensure clarity and alignment with business objectives.
- Produced BRDs and governance artefacts for programme boards, enhancing transparency and decision-making.
- Managed change and testing cycles, ensuring delivery quality and compliance.
- Delivered performance insights through Power BI and Excel, driving strategic alignment and continuous improvement.
- Supported UAT, regression testing, and release validation, ensuring smooth rollouts and stakeholder approval.
Consultant - supporting multiple clients across EMEA
PwC Consulting
06.2009 - 06.2012
- Delivered business and process analysis across EMEA projects, aligning client operations with regulatory and efficiency goals.
- Led requirement-gathering sessions and stakeholder workshops to define transformation priorities and implementation plans.
- Supported delivery of enterprise solutions, improving automation, reporting accuracy, and governance standards.
- Managed testing and change control, ensuring traceability, audit readiness, and smooth system transitions.
- Collaborated with cross-functional teams to streamline finance, risk, and compliance processes across multiple jurisdictions.
Education
Master’s - business administration
CU London
Skills
- User Story and Use Case Development
- LEAN Methodologies
- SAP Fieldglass
- Agile (Scrum, Kanban) Waterfall SAFe Hybrid Delivery
- Regulatory & Compliance Management
- Technical & Functional Testing UAT Regression Testing SIT Coordination
- Policy-to-System Traceability Workshop Facilitation
- Business Process Mapping (Lucidchart, Visio, BPMN) BRDs
- Governance Reporting RAID Logs Change Control Impact Assessment
- UAT SIT Test Coordination Confluence JIRA SharePoint
- IT and Software Experience: Cloud, AWS, Confluence, Jira, ServiceNow, ERP
- Cross-functional Stakeholder Management Governance Forum Reporting
- PowerPoint, Word, Excel, SharePoint, Project, Visio, SQL
- Tableau proficiency
- Enterprise Resource Planning
Referees
Available on request
Other Activities
Mental Health Coaching Leadership mentoring Founder and leader of community hiking group with over 20 members Volunteer to foster 2 pets per month to increase adoptability
Timeline
Business Architect / Senior Business Analyst
London Stock Exchange Group
01.2025 - 12.2025
Senior Business Analyst
London Stock Exchange Group
08.2023 - 01.2025
Business Analyst / Product Owner
The Premier League
05.2022 - 06.2023
Business Analyst
Deloitte
06.2019 - 03.2022
Business Analyst
Mastercard
07.2017 - 04.2019
Senior Business Analyst - Insurance & Risk Transformation
AIG
09.2014 - 04.2017
Business Analyst - Digital Service Transformation
Salient Humanitarian Organisation West Africa
06.2012 - 07.2014
Consultant - supporting multiple clients across EMEA
PwC Consulting
06.2009 - 06.2012
Master’s - business administration
CU London