Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

DANIEL OLUSOLA

OLADELE
31 Hamilton Drive, Guildford,SRY

Summary

I am a Tech Professional with over 5 years of experience in back end applications, software programming and have very significant experience dealing with big data to solve business problems. I have critical analytical thinking and am able to analyze big data, explain same in non-technical terms to stakeholders or non technical teams.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Care Assistant (Part Time)

Care UK
Godalming
02.2022 - Current
  • Ran errands for 50 patients, did shopping and picked up other necessities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.

Business Analyst (Team Lead)

StanbicIBTC Bank (Member of Standard Bank Group)
Lagos
02.2015 - 07.2021
  • Devise ways for business to improve, based on analytical finding
  • Identify problems within business
  • Analyse structure of business
  • Running multiple analysis projects
  • Use data modelling practices to analyse findings and create suggestions for improvements and change
  • Produce written documentation to support work, report on findings and present to stakeholders
  • Supporting initiatives during and post implementation
  • Working with stakeholders on individual projects
  • Translating technical terminology to non-technical teams
  • Act as advisor to senior and executive teams

Customer Service Advisor

StanbicIBTC bank (Member of Standard Bank Group)
Lagos
02.2014 - 01.2015
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Recommended and upsold new products, resulting in 8% increase in revenue.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Created customer support strategies to increase customer retention.
  • Explained charges, fees, terms of sales and service agreements to over 15000 of bank's customers daily.
  • Coordinated paperwork and payments for new orders and replacement parts to obtain speedy service for each customer.

Education

Bachelor of Science - Agricultural Economics

Ladoke Akintola University of Technology
Ogbomoso ,OYO NIGERIA
04.2004 - 12.2009

Master of Science - Business Analytics

University of Surrey (Business School)
Surrey, England
02.2022 - Current

Skills

Data analysis

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Software

Tableau

R programming

Microsoft PowerBi

Python programming

Microsoft excel

SQL

Timeline

Care Assistant (Part Time)

Care UK
02.2022 - Current

Master of Science - Business Analytics

University of Surrey (Business School)
02.2022 - Current

Business Analyst (Team Lead)

StanbicIBTC Bank (Member of Standard Bank Group)
02.2015 - 07.2021

Customer Service Advisor

StanbicIBTC bank (Member of Standard Bank Group)
02.2014 - 01.2015

Bachelor of Science - Agricultural Economics

Ladoke Akintola University of Technology
04.2004 - 12.2009

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DANIEL OLUSOLAOLADELE