Daniel Moss
Southport ,Merseyside
Summary
Dedicated care professional with extensive expertise in palliative care, dementia care, and infection control. Demonstrates resilience in difficult situations and maintains professional boundaries while providing empathetic support to vulnerable clients. Skilled in medication administration, meal preparation, and residential housekeeping, complemented by a Food Hygiene Certification and a clean driving record. Proficient in care management, planning, and record-keeping, utilising assistive technology for effective self-management. Committed to delivering high-quality care and continuously improving client well-being.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Support worker
Autism Iniatives
Southport , Merseyside
03.2023 - 11.2024
- Assured safety measures were met to prevent falls or accidents.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted with mobility issues enabling easier movement around the home.
- Prepared nutritious meals that met special dietary needs of clients.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Supported daily living skills training which increased client self-sufficiency.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Actively listened to client concerns thus creating a comforting environment.
- Participated in regular team meetings, enhancing quality of care provided.
- Administered medication according to schedule, promoting optimal health outcomes.
- Assisted in maintaining a clean environment for improved client health.
- Provided transportation for medical appointments, ensuring timely arrival.
Emergency call handler
Green square Accord
Stockton On Tees , Cleveland
01.2019 - 10.2021
- Processed large volumes of calls daily whilst maintaining composure and professionalism.
- Maintained high level of accuracy to provide correct information.
- Employed problem-solving abilities effectively for quick resolution of cases.
- Managed distressing situations calmly for smooth operation.
- Recorded detailed information accurately, facilitated successful intervention.
- Liaised with other agencies smoothly to guarantee full support.
- Trained new staff on protocol adherence; improved overall performance.
- Coordinated effectively with ambulance crews for swift response.
- Collaborated closely with team members, achieved common goals.
Care and support worker
Direct Health
Stockton On Tees , Cleveland
03.2017 - 06.2018
- Responded promptly during emergencies-ensured immediate professional help was sought when required.
- Ensured medication adherence by administering prescribed drugs under the guidance of healthcare professionals.
- Offered companionship to elderly patients which significantly reduced feelings of isolation.
- Developed personalised care plans after assessing individual needs, ensuring optimal care provision.
- Helped maintain patient records accurately to ensure seamless continuation of care plan.
- Aided in maintaining personal hygiene for better health outcomes in patients.
- Assisted patients to participate in community activities, promoting socialisation and mental health.
- Escorted patients on outings or errands outside the home, promoting a sense of normalcy in daily life.
Ride operator
Southport Fair
Southport , Merseyside
01.2016 - 11.2016
- Demonstrated excellent attention to detail whilst overseeing the functionality of multiple rides simultaneously.
- Demonstrated strong problem-solving skills when dealing with unexpected breakdowns or technical issues with rides.
- Handled cash transactions accurately at ticket booths, contributing towards accurate financial records.
- Ensured guest satisfaction through efficient operation of various amusement park rides.
- Coordinated closely with other team members for seamless day-to-day operations.
- Managed queues effectively to ensure swift and orderly boarding of rides.
Education
NVQ Level 1 - Care
Southport College
Southport 01.2019 - 03.2019
NVQ Level 2 - Care
Southport College
Southport 02.2020 - 01.2021
Skills
- Palliative care understanding
- Dealing with vulnerable clients
- resilience in difficult situations
- Dementia care knowledge
- Professional boundaries understanding
- Empathy for clients
- Infection control knowledge
- Assistive technology use
- Self-Management
- reliable and trustworthy
- Medication Administration
- Meal preparation
- Care management
- Care planning
- Residential housekeeping
- Food Hygiene Certification
- Clean driving record
- Record-keeping
Affiliations
- Spending time with my family and friends going on days out with my children
Languages
English
Beginner
Timeline
Support worker
Autism Iniatives
03.2023 - 11.2024
NVQ Level 2 - Care
Southport College
02.2020 - 01.2021
Emergency call handler
Green square Accord
01.2019 - 10.2021
NVQ Level 1 - Care
Southport College
01.2019 - 03.2019
Care and support worker
Direct Health
03.2017 - 06.2018
Ride operator
Southport Fair
01.2016 - 11.2016
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