Daniel McFadden
Takeley,Essex
Summary
An Accomplished senior manager with over nine years of experience in a custodial setting, specializing in strategic planning, operational excellence, and team leadership. Proven track record of driving contract compliance, improving operational efficiency, and leading high-performing teams. Adept at navigating complex business challenges and implementing innovative solutions that align with organizational goals. Committed to fostering a culture of collaboration, continuous improvement, and excellence. Seeking an opportunity to continue to apply custodial skills and experience within a new and challenging environment.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Site Manager
Clearsprings Ready Homes
Braintree, Essex
08.2024 - Current
- Led and guided the site through transformational cultural change, leading to a strong safeguarding culture, improving relationships with key stakeholders.
- Cultivated positive client relationships through excellent communication and service delivery.
- Developed & Implemented a new team structure on site focusing on accountability resulting in improved workflow and increased productivity.
- Monitored & challenged contractor performance for consistent quality control across all processes on site.
- Led a review of all site procedures and the adopting of innovative solutions to overcome issues and improve site performance.
- Arranged and conducted successful official visits including Home Select Committee.
Assistant Director, HMP Thameside
Serco
London
09.2023 - 08.2024
- Responsible for Purposeful Activities, Time Out of Cell, Residential Services, Reception, and Safety.
- Management of a large team of custodial Operation Managers Including the Oscar Group (Duty Managers) and non-operational line managers
- Responsible for the monthly reporting of relevant contract deliverable indicators ensuring data integrity and effective reporting systems are in place and accepted by the customer
- Forming strong working relationships with key partners to improve performance against shared targets and goals
- Completed Duty Director shifts including weekends
- Overall responsibility for the operational running of the prison and on-call throughout night state.
Custodial Manager, Duty Manager
HMP Thameside, Serco
London, ENG
01.2023 - 09.2023
- Managing and Reporting Incidents
- Ensuring the completion of the prison regime
- Leading Daily briefings to staff
- Working closely with various Dept. e.g. Detail and HR.
- Making strong Defensible decisions
- Bronze Commander
Custodial Manager (Safer Prisons & Healthcare)
HMP Thameside, Serco
London, ENG
07.2020 - 01.2023
- Individual Line Management of Operational and Non-operational Staff
- Development of comprehensive Safety Policy, which adopts a whole prison approach.
- Chairing weekly Safeguarding and Monthly Governance meetings
- Working Closely with Contract Controllers to ensure Compliance
- Developing and maintaining strong working relationships with agencies including: Samaritans, Royal Greenwich Borough, OXLEAS NHS
- Reviewing Training for all staff in regards to Safer Prisons
- Introducing regular ACCT Accessor and Case Management forums to support staff and focus on development.
Custodial Manager, Residential
HMP Thameside, Serco
London, ENG
05.2019 - 07.2020
Lead Safer Prisons PCO
HMP Thameside, Serco
London, ENG
06.2016 - 06.2018
Healthcare PCO
HMP Thameside, Serco
London, ENG
01.2015 - 06.2016
Education
Master of Science - Forensic Psychology
Coventry University
11.2014
Bachelor of Science - Psychology and Criminology
Coventry University
10.2013
A-Levels - Government & Politics, Philosophy and Ethics & Business Studies
St Ignatius College
London08.2010
GCSE -
St Ignatius College
London, ENG08.2008
Skills
- Extremely Professional
- Team leadership
- Strong Ability to motivate staff
- Developing and empowering staff
- Problem solving
- Creating and writing Procedures and Polices
- Strong verbal communication
- Developing strong working relationships with External and Internal Stakeholders
- Adjudication Trained
- Incident Management
Certification
- Assistant Director Certification
- Adjudication Trained
- Suicide and Self-Harm Train The Trainer
- TRIM Practitioner and Manager
- Five Minute Intervention Facilitator
- ACCT Accessor Train The Trainer
Timeline
Site Manager
Clearsprings Ready Homes
08.2024 - Current
Assistant Director, HMP Thameside
Serco
09.2023 - 08.2024
Custodial Manager, Duty Manager
HMP Thameside, Serco
01.2023 - 09.2023
Custodial Manager (Safer Prisons & Healthcare)
HMP Thameside, Serco
07.2020 - 01.2023
Custodial Manager, Residential
HMP Thameside, Serco
05.2019 - 07.2020
Lead Safer Prisons PCO
HMP Thameside, Serco
06.2016 - 06.2018
Healthcare PCO
HMP Thameside, Serco
01.2015 - 06.2016
Master of Science - Forensic Psychology
Coventry University
Bachelor of Science - Psychology and Criminology
Coventry University
A-Levels - Government & Politics, Philosophy and Ethics & Business Studies
St Ignatius College
GCSE -
St Ignatius College
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