Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Daniel Luke

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic and well-versed in strong communication with excellent organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work history

Game coach

Game coach
09.2023 - 06.2024
  • A results-driven coach with experience in developing, mentoring, and managing high-performing players in a competitive gaming environment.
  • Proven ability to analyze performance data, create strategic game plans, and foster teamwork.
  • Seeking to leverage strong leadership, analytical thinking, and communication skills to contribute to [industry of interest].
  • Skilled at identifying individual strengths, enhancing team cohesion, and driving performance improvements.
  • Assistant coach of team [Echo] in World of Warcraft
  • -Developed and implemented individualized training plans for players to improve skills, mechanics, and strategic understanding of the game.
  • Mentored players on managing stress and maintaining mental health during high-stakes competitions.
  • Key Achievements:
  • Coached team to achieve Gold #1 place
  • Improved overall team win rate by 12% through data-driven strategies and focused training sessions.
  • Recruited and developed new talent who went on to become top-tier competitors.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Improved efficiency and productivity by acquiring new skills.

Food Court / Food Court Shopper

Costco
02.2022 - 08.2022
  • During my time in food court at Costco I have successfully learned and worked in all aspects of the department ensuring to put out quality products in accordance to our guidelines and standards.
  • I have successfully learned and held a position as shopper ensuring the department always has the proper amount of supplies and proper amount of food products everyday for success.
  • - Preparing, cooking and serving foods in accordance with Costco's quality in detail guidelines
  • - Shopping for everyday supplies and food products used by the department
  • - Organizing, Stocking and ensuring ready supply of all items used by the department
  • - Cleaning and sanitizing department and equipment consistent with SSOP guidelines to ensure a clean, sanitary, safe, and risk free work environment
  • - Experience using RF scanner
  • - Proficient Knowledge dismantling and cleaning Pizza oven
  • - Setting up, organizing cleaning and sanitizing patio and kiosk register
  • - Working together with my team to prioritize and meet deadlines and daily task
  • - Inventory experience
  • - Cross training experience
  • - Opening experience, setting up, organizing and ensuring the department is showtime ready

Front End, Bakery

Costco
10.2021 - 10.2021
  • . Maintain high productivity in Front end and Bakery to drive sales
  • . Prepping, baking and packaging baked goods and stocking items on floor
  • . Overnight shifts during holiday season to ensure baked goods are available in the right quantities for members
  • . Provide members with excellent member service
  • . Sweeping floors, cleaning and bailing materials to ensure a showtime ready warehouse
  • . Blocking down and organizing isle's
  • . Knowledge of our products
  • . Experience on As400 system
  • . Eliminate shrinkage by properly returning items to their proper place or ensuring damaged products are received by RTV department
  • . Proper Cleaning and sanitation of bakery department in accordance to SSOP guidelines
  • . Retrieving and maintaining cart supply for members- Delivering and preferring food to a high standard, making sure the customers are well satisfied.
  • - Making salads, sandwiches and helping out the chef with the main meals and the cleaning and making sure the area is kept clean and tidy.
  • - Eectively communicating with the sta members to ensure everything is coordinated ecient

Cafe

Berry recruitment
10.2018 - 08.2021
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Education

English and math

Archbishop Lanfranc
09.2010 - 08.2015

Business

East surrey college
09.2015 - 08.2017

Skills

  • Customer Service
  • Sales Skills
  • Critical Thinking
  • Organizational Skills
  • Attention to Detail
  • Leadership
  • Public Speaking
  • Content Creation
  • Calm under pressure
  • Communication skills

Languages

English

Timeline

Game coach

Game coach
09.2023 - 06.2024

Food Court / Food Court Shopper

Costco
02.2022 - 08.2022

Front End, Bakery

Costco
10.2021 - 10.2021

Cafe

Berry recruitment
10.2018 - 08.2021

Business

East surrey college
09.2015 - 08.2017

English and math

Archbishop Lanfranc
09.2010 - 08.2015
Daniel Luke