Summary
Overview
Work history
Education
Skills
Timeline
Generic

Daniel ludlam

Sheffield,South Yorkshire

Summary

Dedicated professional with expertise in route planning, customer complaint resolution, and delivery documentation management. Demonstrates strong adherence to safety protocols and excels in emergency delivery execution. Proven ability to manage time effectively, communicate efficiently, and solve problems with adaptability. Skilled in team collaboration and maintaining a professional appearance while building client relationships. Committed to safe driving practices and knowledgeable about traffic regulations, ensuring delivery accuracy and efficiency. Career goal includes leveraging skills in relationship building and self-motivation for lone working to enhance operational success.

Overview

19
19
years of professional experience
6
6
years of post-secondary education

Work history

Delivery driver

Steris ims
Sheffield, south yorkshire
04.2019 - Current
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Provided excellent customer service, enhancing company reputation.
  • Reduced fuel costs with efficient route planning.
  • Maintained vehicle cleanliness for a professional appearance.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Completed deliveries with smile and patient, personalised service.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.

Delivery driver

DHL
Sheffield, south yorkshire
11.2018 - 01.2019
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Maintained vehicle cleanliness for a professional appearance.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Provided excellent customer service, enhancing company reputation.

Delivery driver

Parcelforce Worldwide
Rotherham, south yorkshire
09.2018 - 10.2018
  • Coordinated delivery schedules for optimum time management.
  • Reduced fuel costs with efficient route planning.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Maintained vehicle cleanliness for a professional appearance.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Completed deliveries with smile and patient, personalised service.
  • Safely loaded and unloaded packages with zero material damage.
  • Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.

Order picker

Total Produce
Sheffield, south yorkshire
07.2018 - 08.2018
  • Improved warehouse efficiency by adhering to picking procedures and standards.
  • Ensured correct products picked for each order, minimising errors and returns.
  • Prepared orders by processing requests and supply orders, leading to timely dispatches.
  • Streamlined pick processes through effective use of warehouse layout knowledge.
  • Complied strictly with company health and safety guidelines at all times.
  • Prioritised urgent orders; ensured their early dispatch.
  • Packed orders securely, reducing damage during transit.
  • Double-checked orders against pick lists to reduce errors and confirm accuracy.

Kitchen assistant / delivery driver

The Lunch Box
Sheffield, south yorkshire
04.2006 - 06.2018
  • Performed daily deep cleaning tasks to optimise workspace cleanliness standards.
  • Prepared ingredients for increased speed of cooking process.
  • Cleaned utensils, achieving a more efficient work environment.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Assisted in inventory management to avoid food wastage.
  • Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
  • Assisted in stock rotation, reducing spoilage and wastage of ingredients.
  • Ensured proper waste disposal to maintain a hygienic kitchen environment.
  • Stored ingredients properly, extending their freshness dates significantly.
  • Adhered to health and safety regulations with careful handling of food and equipment.
  • Washed dishes quickly after meals service to free up space in the kitchen area.
  • Contributed to team communication, resulting in better workflow efficiency.

Education

GCSEs - Maths / English

Myrtle Springs School
Sheffield
09.1999 - 06.2004

NVQ Level 1 - Food

Sheaf Training
Sheffield
07.2004 - 09.2005

Skills

  • Route planning
  • Customer complaint resolution
  • Delivery documentation management
  • Safety protocol adherence
  • Emergency delivery execution
  • Time management
  • Effective communication
  • Problem solving
  • Adaptability
  • Team collaboration
  • Professional appearance
  • Client relationship management
  • Efficient loading techniques
  • Delivery accuracy
  • Knowledge of traffic regulations
  • Safe driving practice
  • Self-Motivation for lone working
  • Communication skills
  • Relationship building
  • Organisational Skills

Timeline

Delivery driver

Steris ims
04.2019 - Current

Delivery driver

DHL
11.2018 - 01.2019

Delivery driver

Parcelforce Worldwide
09.2018 - 10.2018

Order picker

Total Produce
07.2018 - 08.2018

Kitchen assistant / delivery driver

The Lunch Box
04.2006 - 06.2018

NVQ Level 1 - Food

Sheaf Training
07.2004 - 09.2005

GCSEs - Maths / English

Myrtle Springs School
09.1999 - 06.2004

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Daniel ludlam