Daniel Logan
Edinburgh,Kirknewton
Summary
Proactive team player demonstrating exceptional communication and interpersonal skills. Supports a welcoming environment for guests through attentive service and effective collaboration with colleagues. Assists in training new staff to uphold service excellence and operational standards.
Overview
2
2
years of professional experience
Work History
Housekeeper
Lost Shore Surf Resort
, Newbridge
06.2025 - Current
- Ensured high cleanliness standards to create a welcoming atmosphere for guests.
- Maintained pristine floors by utilising mops, hoovers, brushes, and sponges to achieve exceptional cleanliness.
- Prepared all beds in accommodation by changing linen to uphold high standards of cleanliness and comfort.
- Sanitised and maintained public toilets throughout the resort to uphold high standards of cleanliness and hygiene.
- Executed thorough cleaning of guests' rooms while ensuring responsible recycling through management's designated scheme.
- Reported any damages or repairs needed in the household, liaising with professionals for prompt resolution.
- Ensured safe usage of chemical cleaners.
- Moved furniture and cleaned baseboards in carpeted rooms before vacuuming.
- Cultivated positive working relationships with household members to foster a harmonious working environment.
- Directed communication during busy shifts to ensure fast and efficient workflow.
- Coordinate guest arrivals by guiding to accommodation and verifying satisfaction with facilities upon arrival.
- Assisted in orientation and training of new housekeeping employees.
- Transported heavy bags of linen into storage units to maintain cleanliness and safety.
- Polished silverware and maintained fine china, ensuring careful handling of delicate items.
Library Volunteer
Balerno Highschool
Edinburgh, Balerno
09.2024 - 02.2025
- Returned books to circulation by placing on proper shelves.
- Sorted returned books into department order, replenishing library shelves quickly and accurately.
- Used exceptional communication and relationship-building abilities to develop positive, friendly, welcoming library environment.
- Managed book returns and organised shelves, maintaining a tidy and accessible environment for library users.
- Greeted library members warmly, building positive relationships with regulars to offer personalised recommendations.
Education
Scottish Qualifications Certificate -
Balerno Community High School
Edinburgh, EDH01-2025
Scottish Qualifications Certificate -
Balerno Community High School
Edinburgh, EDH01-2024
Skills
- Guest satisfaction
- Cleaning standards
- Team collaboration
- Staff training
- Communication skills
- Time management
- Detail orientation
- Inventory management
- Quality assurance
- Patience under pressure
- Adaptability
- Cash handling
- Stocking shelves
- Customer service excellence
- IT support
Timeline
Housekeeper
Lost Shore Surf Resort
06.2025 - Current
Library Volunteer
Balerno Highschool
09.2024 - 02.2025
Scottish Qualifications Certificate -
Balerno Community High School
Scottish Qualifications Certificate -
Balerno Community High School